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Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
Description
Travelport stands out as the sole contemporary retailing platform designed specifically for travel agencies, emphasizing the needs of agents above all else. This user-friendly technology is not only swift but also meets the high standards of today's travelers, offering enhanced personalization, improved self-service, and streamlined trip management. With an extensive selection of flights, accommodations, and vehicle options, Travelport equips agencies with cutting-edge retailing tools that enhance sales, maximize revenue, and ensure high customer satisfaction. While an abundance of choices can be daunting, especially under pressure, Travelport alleviates the stress associated with decision-making. Its automated content curation toolkit enables agents to efficiently review and contrast various fares, offers, and ancillary services, presenting tailored results that align with client preferences. Additionally, Travelport empowers agents with innovative solutions that ensure operations run smoothly and efficiently, ultimately enriching the travel experience for all parties involved.
API Access
Has API
API Access
Has API
Integrations
FX-Port
FlightBridge
JSON
mTrip
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Vendor Details
Company Name
Travelport
Founded
1971
Country
United Kingdom
Website
www.travelport.com/plus
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
