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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.

Description

Travel Force Cosmos® is a comprehensive modern mid-back office solution capable of interfacing with GDSs, various databases, and other service providers. This application operates as a rich client installed directly on the DMC's server, along with its centralized database; however, if preferred, the database can also be hosted on any cloud server. It is designed to cater to medium and large-sized DMCs, requiring a minimum of 10 terminals, making it ideal for multi-country, multi-branch, and multicurrency operations. Primarily targeting business and leisure travel as well as tour operator organizations, Travel Force Cosmos® functions as a complete ERP and accounting application that addresses the unique challenges faced by the travel industry, including ticketing, BSP, and specific VAT regulation services. Each module within the Travel Force Cosmos® Application Suite is seamlessly interconnected and highly customizable, enabling automatic translations of user actions for enhanced efficiency and usability. This adaptability allows DMCs to optimize their operations and improve overall service delivery across various platforms and customer interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Merkur Systems

Country

Germany

Website

www.merkursoft.de

Vendor Details

Company Name

Panasoft

Country

Greece

Website

www.panasoft.gr/en/solutions/travel-force-cosmos

Product Features

Travel Agency

Central Reservation System No 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations Yes 
Single / Group Reservations No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database Yes 
Flight Booking No 
GDS / OTA Integration Yes 
Itinerary Creation No 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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