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features
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support

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Description

Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.

Description

Travel Cloud Suite serves as a comprehensive online Travel Booking Engine and technology solution tailored for the varied requirements of online travel agencies (OTAs) and travel management companies (TMCs). The back office software provided by TCS integrates seamlessly with various Global Distribution Systems (GDS) such as Sabre, Galileo, and Worldspan, as well as third-party suppliers, to access a global range of services including flights, accommodations, packages, transfers, sightseeing, and car rentals. Additionally, the Travel CRM Back Office features a centralized and cohesive backend interface that streamlines the management of multiple sales channels, encompassing B2C, B2B, B2B2B, and B2B2C models. Services for developing B2C and B2B travel portals are crafted to assist OTAs and TMCs in various sectors to sell through numerous channels, broaden their distribution networks, and effectively present their online travel offerings. By utilizing our Online Booking Engine, often referred to as an Internet Booking Engine, businesses can significantly enhance their online sales performance and boost revenue generation, ultimately leading to greater market competitiveness and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Merkur Systems

Country

Germany

Website

www.merkursoft.de

Vendor Details

Company Name

TI Infotech

Founded

2005

Country

India

Website

www.tiinfotech.com

Product Features

Travel Agency

Central Reservation System No 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations Yes 
Single / Group Reservations No 

Product Features

Travel Agency

Central Reservation System No 
Customer Database Yes 
Flight Booking Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing Yes 
Promotions Management No 
Quote Management Yes 
Rental Car Reservations Yes 
Single / Group Reservations Yes 

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