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Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
Description
TravCom CS stands out as the leading back office accounting and management solution tailored for travel agencies of all sizes. By harnessing advanced Microsoft client/server technology, TravCom CS empowers your agency to expand without limitations. The system boasts an extensive array of features, making it one of the most comprehensive back office products available. Beyond the 30+ pre-built reports, users can effortlessly generate custom reports, opening up a realm of possibilities for data analysis. You can access the reports you need at any time, ensuring that real-time accounting information provides a clear snapshot of your agency's health. This eliminates the delays associated with month-end processes, granting immediate access to your financial status. Travel Computer Systems, Inc. (TravCom) has established itself as a worldwide authority in delivering effective solutions for the travel sector. Since its inception in 1976, TravCom's innovations have enabled countless agencies to efficiently manage and organize client, marketing, sales, reservation, and financial data, streamlining their operations significantly. With a commitment to ongoing development, TravCom CS is designed to adapt to the ever-evolving needs of the travel industry.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Vendor Details
Company Name
Travel Computer Systems
Website
www.travcom.com
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations