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Description
Mercury Office is an advanced travel agency database meticulously crafted with the needs of travel agents at its core. Front office personnel will find it remarkably straightforward to establish customer booking files, monitor payments, and dispatch welcome home letters. At the same time, back office teams can efficiently oversee supplier payments, manage bank reconciliations, process staff salaries, and analyze the company's profitability. One standout aspect of Mercury Office is its entirely web-based platform, which ensures accessibility from any location around the globe while safeguarding your data with top-notch security. This system has been developed in collaboration with actual front office travel agents, ensuring that every component of Mercury is user-friendly. Additionally, its robust reporting engine equips back office administrators with all the tools necessary for tasks ranging from reconciliation to managing supplier payments, facilitating a seamless administrative experience. Ultimately, Mercury Office enhances operational efficiency, allowing travel agencies to focus more on serving their clients effectively.
Description
Viaondo is a cloud-based itinerary management tool designed specifically for small travel agencies and independent travel consultants. Users are able to craft trips using a web dashboard by composing itineraries, inputting reservations, or importing confirmations such as PDFs, emails, and screenshots. This software efficiently organizes details concerning flights, accommodations, transfers, activities, essential documents, and local time information into a draft that agencies can assess prior to final approval. Each traveler is provided with a personalized, multilingual trip web application via a secure link, which includes itinerary updates, travel documents, maps, and city specifics; additionally, previously saved itineraries, addresses, and documents can be accessed offline. Teams have the capability to repurpose trip plans for future departures and can share tailored links for groups or individual travelers. While Viaondo specializes in the creation and distribution of itineraries, it does not encompass agency CRM functions, invoicing, payment processing, fare inquiries, or supplier bookings. This platform caters to a diverse clientele, including travel agencies, independent advisors, tour operators, group travel organizers, and destination management entities, ensuring a comprehensive solution for their itinerary needs. By streamlining the travel planning process, Viaondo enhances efficiency and facilitates effective communication between agencies and their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
$65 per month
Free Trial
No
Free Version
No
Pricing Details
$50/month
One plan costs $50/month or $500/year per agency, plus VAT where applicable; annual billing includes two free months. It covers unlimited trips and travelers, with the whole team included. Fair-use limits include 300 AI-imported documents per agency per month, 300 MB of storage per trip, and 20 GB per agency. There is no setup fee. A 14-day free trial is available; a payment card is required to start the trial that enables publishing. Teams with more than 10 users can request a quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ease Technology
Founded
2004
Country
United Kingdom
Website
www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/
Vendor Details
Company Name
Viaondo
Country
Spain
Website
viaondo.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
