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Description
Mercury Office is an advanced travel agency database meticulously crafted with the needs of travel agents at its core. Front office personnel will find it remarkably straightforward to establish customer booking files, monitor payments, and dispatch welcome home letters. At the same time, back office teams can efficiently oversee supplier payments, manage bank reconciliations, process staff salaries, and analyze the company's profitability. One standout aspect of Mercury Office is its entirely web-based platform, which ensures accessibility from any location around the globe while safeguarding your data with top-notch security. This system has been developed in collaboration with actual front office travel agents, ensuring that every component of Mercury is user-friendly. Additionally, its robust reporting engine equips back office administrators with all the tools necessary for tasks ranging from reconciliation to managing supplier payments, facilitating a seamless administrative experience. Ultimately, Mercury Office enhances operational efficiency, allowing travel agencies to focus more on serving their clients effectively.
Description
The travel sector is highly dynamic and continuously changing, making it clear that a universal solution does not exist. Service providers are perpetually seeking innovative approaches to enhance customer service while maintaining low costs and boosting profitability. The STERNA suite presents online travel businesses with a flexible and customizable platform that facilitates connections with consumers and third-party providers. Featuring a ready-to-use booking engine, companies can effortlessly enter the market from day one. Furthermore, this platform can be tailored to meet specific business objectives within a matter of weeks. It ensures a seamless booking experience across various devices, including desktops, tablets, and smartphones, so that customers receive consistent service on any platform, operating system, or browser. Additionally, the comprehensive travel framework offers a customizable user experience, integration with Global Distribution Systems (GDS), and supports both B2B and B2C models while automating mid-office and back-office operations, ultimately enhancing efficiency and effectiveness in the travel industry. This adaptability positions companies to thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
The Respond Analyst
Pricing Details
$65 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ease Technology
Founded
2004
Country
United Kingdom
Website
www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/
Vendor Details
Company Name
Zenith Software
Founded
1996
Country
India
Website
zenithsoft.com/sterna-travel-suite/
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations