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Description
NMI Merchant Relationship Management (formerly IRIS CRM) is a platform purpose built for the payments industry, that helps banks, ISOs, ISVs and payment providers streamline and scale their merchant operations. From lead acquisition and underwriting to onboarding, support, and compliance, Merchant Relationship Management brings every part of the merchant lifecycle into one intelligent, automated ecosystem.
At its core are three integrated tools:
Merchant Central – A portfolio management hub that automates onboarding, residuals, and reporting.
ScanX – A risk assessment engine for KYC, KYB, and AML compliance.
MonitorX – Continuous monitoring that provides real-time oversight of merchant risk.
Together, they replace manual processes and fragmented systems with a unified, compliant workflow that helps teams work faster and smarter.
Unlike other CRMs, Merchant Relationship Management is built specifically for payments, with deep industry functionality and modular deployment options that integrate seamlessly into existing systems—or operate independently. It supports high-volume portfolios, reduces “not in good order” applications, and helps institutions maintain full control over branding with customizable, white-label interfaces.
Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth.
With MRM, organizations gain visibility across their merchant ecosystem, reduce operational burden, and improve retention by delivering faster, more transparent service to every merchant.
Description
Utterbond is a robust subscription application for Shopify that empowers merchants to generate steady recurring revenue through customizable subscription options, automated billing, and tools aimed at enhancing customer loyalty. This app enables brands to implement various subscription models such as subscribe-and-save offerings, prepaid plans, unique subscription boxes, and Build-a-Box features, allowing customers to tailor their recurring purchases according to their preferences.
Equipped with advanced dunning management capabilities and automatic payment processing, Utterbond helps businesses minimize customer churn and reclaim lost subscription income seamlessly. Additionally, it provides a user-friendly branded self-service portal where subscribers can manage their billing, alter product selections, skip deliveries, pause their subscriptions, update payment information, and review their order histories independently, without needing to reach out for support.
Furthermore, the application seamlessly integrates with Shopify Checkout and is compatible with prominent payment gateways such as Shopify Payments, PayPal Express, Stripe, and Authorize.net, making it an ideal solution for merchants seeking to optimize their subscription services. This comprehensive approach not only simplifies the management of subscriptions but also enhances the overall customer experience.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adobe Acrobat Sign
Authorize.Net
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
PayPal
Refold
Shopify
Stripe
Integrations
Adobe Acrobat Sign
Authorize.Net
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
PayPal
Refold
Shopify
Stripe
Pricing Details
$1,499 per month
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NMI
Country
United States
Website
www.nmi.com/products/merchant-relationship-management/
Vendor Details
Company Name
WebContrive Technologies Pvt Ltd
Founded
2012
Country
India
Website
webcontrive.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics