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Description

Melaya is a versatile platform designed to create and manage AI agents that seamlessly integrate with various business tools, web browsers, and Android applications, featuring six interconnected products: - Melaya Agents: A user-friendly visual interface for designing workflows and coordinating multi-agent teams, which integrates models, tools, memory, schedules, and approval mechanisms for reproducible operations. - Melaya Assistant: A singular conversational workspace that facilitates collaboration across interconnected business systems while utilizing authorized tools and shared context. - Melaya Device Control: AI agents that interact with real Android applications using accessibility features, eliminating the need for rooting or specialized API integration. - Melaya Browser Control: Agents capable of navigating and executing tasks within your web browser, equipped with options for selecting tabs, managing site permissions, live monitoring, and manual intervention. - Melaya MCP Server: This component provides existing AI assistants, such as Claude, ChatGPT, and Cursor, with access to Melaya’s features, including browser control, mobile agents, and workflows through a single connection. - Melaya Marketing: An all-encompassing suite designed for conducting AI-driven SEO audits, building backlinks, managing advertising campaigns, and performing analytics. This comprehensive suite of tools empowers users to enhance productivity and optimize their business processes.

Description

OpenAI Presence is an enterprise AI agent deployment product designed to help companies put voice and chat agents into real production workflows. The platform is built for high-value use cases where agents need to answer questions, resolve issues, access company systems, follow policies, take approved actions, and escalate to people when required. Presence starts each deployment around a defined job, such as resolving billing problems, supporting insurance claims, handling customer support, assisting outbound sales, or managing internal IT service requests. Companies control what knowledge the agent receives, which systems it can access, what actions it can take, and when human approval or escalation is required. Presence includes policies, standard operating procedures, guardrails, simulations, evaluation tools, approved actions, and escalation rules to help verify accuracy and performance. Before launch, teams can test agents against common requests, edge cases, higher-risk scenarios, and company-specific policies. After launch, production sessions and escalations show where the agent is working well and where it needs improvement. Codex can investigate those signals and propose updates that teams test, compare against production behavior, and approve before rollout. By combining OpenAI models, enterprise deployment support, workflow-specific controls, evaluations, guardrails, and continuous improvement, OpenAI Presence helps organizations build AI agents they can trust in customer and internal operations.