Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Every company aims to have happy customers—and ideally, those customers will share their positive experiences with others. Max Feedback is designed to help you keep track of what customers are saying about your business in the digital world. If you're eager to gather more customer insights but feel uncertain about where to begin, there’s no need to worry; our system handles everything for you. Simply register, and you're all set. Whether you are launching a new venture or operating in a competitive landscape, generating buzz on popular social media platforms is crucial. You may be concerned about how to handle reviews from various sites, but you can relax. Our platform integrates effortlessly with Yelp, Google, and Facebook while automating the process of requesting feedback, ensuring you never miss an opportunity to engage with your customers. Additionally, fostering an online community around your brand can significantly enhance your visibility and reputation.
Description
Stay ahead of your rivals by utilizing benchmarking and competitive analysis, which provide insights into your performance levels. With Milestone Reviews, you gain a thorough overview of your ratings, reviews, and historical trends, enabling data-driven decision-making. Assess keywords that encapsulate your business and develop relevant content strategies and ideas. Identify the most significant channels and the influential reviewers and commenters within your niche. Gain a holistic understanding of consumer sentiment across various platforms. Effortlessly manage reviews from Google, Facebook, and Yelp, along with over 40 additional industry-specific review sites, all from one streamlined dashboard. Keep track of customer comments, engage in personalized responses, and maintain customer interactions with ease. Move past basic sentiment analysis with detailed reporting that equips you with essential insights for making substantial improvements. Generate reports tailored to specific locations or brands, filter through reviews, and analyze data over any period. Additionally, grasp the key terms that your customers use to articulate their perceptions of your business, which can further enhance your marketing strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Yelp
No
Pricing Details
$99.99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Max Feedback
Founded
2016
Country
United States
Website
www.maxfeedback.com
Vendor Details
Company Name
MileStone Internet Marketing
Founded
1998
Country
United States
Website
www.milestoneinternet.com/products/local-reviews/reviews
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
No