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features
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support

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Description

Are you finding yourself wasting too much time searching for accurate information? Research shows that nearly 30% of work hours can be lost in the quest for reliable, current data. With Matterial, you can consolidate all your corporate knowledge into an organized system that facilitates quick accessibility to essential information. This ensures that your team can easily access the data they need right when they need it. Are you interested in optimizing your knowledge management? Matterial helps you maintain a vibrant repository of company knowledge, document your processes, and effectively communicate with both employees and customers. By providing answers from a unified source across various communication platforms, you streamline the flow of information. We invite you to experience a live demonstration showcasing what your future knowledge base might resemble, completely free and without any commitment. In the competitive automotive industry, your role as a supplier is indispensable; knowledge is the key to thriving in your innovative and specialized medium-sized enterprise, ensuring you remain at the forefront of product development. In this rapidly evolving landscape, embracing efficient knowledge management is not just a benefit, but a necessity for sustained success.

Description

From leveraging our tailored reporting tools for real-time insights to accessing the expertise of our dedicated customer service and exceptional sales teams, we offer comprehensive solutions designed to enhance your business's performance. Our resources empower you to make informed decisions promptly, ultimately boosting your profits. Discover the potential of VerticalOps and how we can transform your operations! While teamwork doesn't contain an "I," it certainly has an "M," which signifies MONEY for us. By collaborating with us, you’ll gain clarity on your financial flows, understand their impact, and find ways to amplify your revenue. Retaining existing customers is generally more economical than seeking new ones, which is why we concentrate on keeping your clients satisfied and loyal. If you have online offers, you undoubtedly have partials; let us convert those into valued customers. We take pride in being leaders in our field, adept at transforming lost customers into recovered revenue—allow us to demonstrate our effective strategies! With our innovative approach, you can expect not only improved customer retention but also enhanced overall growth for your business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ResponseCRM No 

Integrations

ResponseCRM Yes 

Pricing Details

€4.99 per user
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Matterial

Country

United Kingdom

Website

www.matterial.com/en/

Vendor Details

Company Name

VerticalOps

Country

United States

Website

verticalops.com/why-vertical-ops.php

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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