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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mark360 serves as a cloud-based platform for customer messaging and automation tailored specifically for businesses looking to connect with clients via WhatsApp and Instagram. It seamlessly integrates WhatsApp Business API campaigns, broadcasting capabilities, and scheduled messaging flows alongside a no-code chatbot builder, AI-driven agents, and streamlined customer journeys, all while providing a shared inbox for team interaction and human agent involvement. The platform’s Instagram functionalities facilitate automated responses for direct messages and comments, as well as commerce features that link to Shopify catalogs, enabling businesses to manage order updates, recover abandoned carts, and confirm cash-on-delivery transactions efficiently. Additionally, its compatibility with various business tools such as Google Sheets, Razorpay, and CRM systems ensures that teams can effectively manage customer engagements. Tailored for ecommerce and direct-to-consumer brands, as well as online retailers, service providers, educators, and marketing agencies, Mark360 empowers users to efficiently oversee marketing, sales, and customer support dialogues. Ultimately, Mark360 not only enhances customer interaction but also streamlines operational workflows for a diverse range of industries.

Description

kwiqreply, a WhatsApp Business API and CRM Helpdesk platform, provides a shared inbox for all your colleagues. We help you communicate effectively with your customers via WhatsApp, send automated messages, integrate chatbots, and much more.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Razorpay Yes 
Stripe Yes 
WhatsApp No 
WooCommerce No 
Zoho CRM No 

Integrations

Shopify Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Razorpay No 
Stripe No 
WhatsApp Yes 
WooCommerce Yes 
Zoho CRM Yes 

Pricing Details

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Trial Yes 
Free Version Yes 

Pricing Details

$32/2500INR per month
kwiqreply is one of the most affordable WhatsApp Business API providers available in the market. It has 3 packages based on your requirements, starting from Rs 2,500. This pack includes a multi-agent shared inbox, unlimited agents, free incoming messages, and free outgoing template messages. It also includes several other features, like a live chat dashboard, free Green Badge approval, etc.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mark360

Founded

2024

Country

India

Website

mark360.ai

Vendor Details

Company Name

kwiqreply.io

Founded

2018

Country

India

Website

www.kwiqreply.io

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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