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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mark360 serves as a cloud-based platform for customer messaging and automation tailored specifically for businesses looking to connect with clients via WhatsApp and Instagram. It seamlessly integrates WhatsApp Business API campaigns, broadcasting capabilities, and scheduled messaging flows alongside a no-code chatbot builder, AI-driven agents, and streamlined customer journeys, all while providing a shared inbox for team interaction and human agent involvement. The platform’s Instagram functionalities facilitate automated responses for direct messages and comments, as well as commerce features that link to Shopify catalogs, enabling businesses to manage order updates, recover abandoned carts, and confirm cash-on-delivery transactions efficiently. Additionally, its compatibility with various business tools such as Google Sheets, Razorpay, and CRM systems ensures that teams can effectively manage customer engagements. Tailored for ecommerce and direct-to-consumer brands, as well as online retailers, service providers, educators, and marketing agencies, Mark360 empowers users to efficiently oversee marketing, sales, and customer support dialogues. Ultimately, Mark360 not only enhances customer interaction but also streamlines operational workflows for a diverse range of industries.

Description

Serri combines the power of WhatsApp Business API with AI-driven CRM tools to help companies engage customers more effectively. It allows organizations to automate marketing campaigns, sales funnels, and customer support through voice or text prompts, eliminating repetitive manual tasks. The platform’s features include email marketing, centralized message management, analytics dashboards, and seamless campaign tracking across WhatsApp and other channels. Businesses benefit from personalized engagement powered by behavioral insights, leading to higher retention and customer loyalty. With 24/7 support and a sleek, user-friendly interface, Serri makes advanced automation accessible for growing startups and established enterprises alike. Customer testimonials highlight its role in boosting productivity, managing high lead volumes, and enabling rapid response during critical situations. As a trusted partner across industries from fintech to edtech, Serri has become a go-to solution for scalable, reliable communication. By transforming WhatsApp into a full-featured CRM, it empowers businesses to focus less on logistics and more on relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Razorpay Yes 
Shopify Yes 
Stripe Yes 
WhatsApp No 

Integrations

Razorpay No 
Shopify No 
Stripe No 
WhatsApp Yes 

Pricing Details

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mark360

Founded

2024

Country

India

Website

mark360.ai

Vendor Details

Company Name

Serri Tech Labs Private Limited

Founded

2020

Country

India

Website

www.serri.ai/home/

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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