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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Eliminate the need for manual data entry by integrating Maple CRM with your website, landing pages, and various lead generation tools. Set up automatic lead allocation for your team based on criteria such as segment, area of expertise, or using a round-robin system. By streamlining workflows, your team can dedicate their efforts to meaningful tasks instead of getting bogged down by supporting processes. Maple CRM empowers you to outline workflows, define stages, and establish the conditions necessary for progression from one stage to the next. This capability allows both you and your managers to concentrate on your primary responsibilities rather than on verifying the accuracy of your team's input. It also provides role-based access control, granting specific permissions that dictate which actions can be taken within the CRM environment. The user profiles within Maple CRM ensure that individuals only access the features pertinent to their roles. Additionally, the Multigroup access functionality enables the extension of data and team-level permissions to various user groups or branches within your organization, fostering a collaborative environment. This comprehensive system supports efficiency and collaboration, ensuring that every team member has the tools they need to succeed.

Description

Round Robin Distributor is a fully customizable software that automates lead and case routing using complex round-robin algorithms and criteria-based assignment bulk inbound data. It can be set up in Salesforce CRM and requires no additional setup. It offers a variety of functions, including SFDC record assignment matching rules based upon reps' skills, account being handled, operating territory, Hubspot score, lead source, Hubspot score, Hubspot score, etc. It allows you to prioritize hot leads and high-priority cases, which is crucial for maintaining your sales funnel and responding time. Round Robin teams can also be created based on business logic. Rules that include sales reps can be used to assign them. The product can also maintain an agent schedule, which can be used to disable assignment in case of unavailability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Olark Yes 
Salesforce No 

Integrations

Olark No 
Salesforce Yes 

Pricing Details

$3 per month
Free Trial No 
Free Version No 

Pricing Details

$169/company/month (10 users)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Denisys Technologies

Founded

2007

Country

India

Website

www.maplecrm.com

Vendor Details

Company Name

Mirketa

Founded

2003

Country

United States

Website

www.mirketa.com/round-robin-distributor/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

Sales Force Automation

Call Management No 
Campaign Management No 
Channel Management No 
Commission Management No 
Contact Management No 
Contract Management No 
Customer Database No 
Email Marketing No 
Field Sales Management No 
Lead Management No 
Opportunity Management No 
Performance Metrics No 
Proposal Generation No 
Referral Tracking No 
Sales Forecasting No 
Territory Management No 

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