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features
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support

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Description

Map My Channel, developed by WebBee, is a versatile tool for managing orders across multiple channels, streamlining your order management by enabling integration with various eCommerce platforms such as Shopify, TikTok, eBay, and Walmart, as well as ERP systems like NetSuite and Tally, alongside fulfillment partners including Amazon FBA. This innovative solution not only simplifies processes but also enhances overall efficiency in handling orders across diverse sales avenues.

Description

OrderLogix streamlines daily processing tasks, facilitates first contact resolution for customer service queries, and ensures uniform reporting across all order channels. By automating routine tasks and reducing paperwork, your entire team can direct their efforts towards enhancing customer satisfaction and driving growth. The system empowers you to oversee, manage, and swiftly modify critical components of your multi-channel sales strategy—such as scripts, offers, continuity, discounts, up-sells, and cross-sells—allowing for real-time adjustments to achieve optimal outcomes. This platform seamlessly integrates with every order channel, enabling efficient tracking and management of order data while providing the flexibility to process these orders through various fulfillment companies or call centers that align with your operational model. Additionally, this functionality enhances overall efficiency, ensuring that your business remains agile and responsive to customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

NetSuite
Revaly
Shopify
TikTok
Walmart
WebBee
eBay

Integrations

NetSuite
Revaly
Shopify
TikTok
Walmart
WebBee
eBay

Pricing Details

$29/month
Free Trial
Free Version

Pricing Details

$249 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WebBee Global

Founded

2014

Country

India

Website

www.webbeeglobal.com

Vendor Details

Company Name

OrderLogix

Founded

2003

Website

orderlogix.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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Alternatives

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