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Description
Effectively scheduling and dispatching field personnel is essential for maintaining the operational efficiency and regulatory compliance of a building's fire and safety systems. Nonetheless, the manual process of scheduling and dispatching can prove to be quite challenging, especially when overseeing staff at numerous locations. To address this issue, BuildingReports has developed a user-friendly online platform that streamlines the management of field personnel, enhancing both ease and precision. The ManagerSeries® tool allows users to effortlessly schedule, dispatch, and monitor inspections as well as service tasks, all while efficiently managing workflows through intuitive calendar views. With this tool, users can quickly access a comprehensive overview of scheduled activities on a monthly, weekly, or daily basis. Additionally, ManagerSeries® offers detailed listings of inspection events planned for future years, ensuring that all necessary checks are accounted for well in advance. Users can manage one or multiple accounts through a secure online portal, while also keeping tabs on inspection activities with automated email and SMS alerts, thereby enhancing overall responsiveness and accountability. This innovative approach ultimately contributes to a safer and more compliant environment for all building occupants.
Description
Contemporary dispatching solutions for small enterprises that both dispatchers and technicians appreciate are available. ServiceBase focuses on user-friendliness, enabling a quick setup that typically takes only a few minutes, and offers guided instructions on its functionalities. Following a complimentary 30-day trial period, the service is priced at just $99 per month for every 1,000 jobs without any hidden fees, complex plans, or obligations. Customers can rely on expert support via phone and email, even prior to subscribing. We provide live demonstrations and assistance with importing your customer and job data, ensuring a smooth transition. With the ability to add jobs within seconds using advanced search and auto-fill features, users can do so without altering their current view. Built from the ground up specifically as the premier dispatching app for both desktop and mobile platforms, it boasts impressive speed and a sleek design. The app facilitates real-time job updates, and allows users to add numerous service appointments, technicians, tags, equipment, and attachments as needed. Additionally, users can quickly access previous jobs, Google Maps, email contacts, and more instantaneously, while built-in service contracts and smart scheduling enhance overall organization. This comprehensive tool is tailored to streamline your dispatching experience, making it indispensable for small business operations.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
No
Google Maps
No
QuickBooks Online
No
ScanSeries
Yes
Xero
No
Integrations
Gmail
Yes
Google Maps
Yes
QuickBooks Online
Yes
ScanSeries
No
Xero
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BuildingReports
Founded
2000
Country
United States
Website
www2.buildingreports.com/solutions/service-staff-and-operations-scheduling.html
Vendor Details
Company Name
ServiceBase
Country
United States
Website
www.servicebase.net
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
Yes
Inventory Control
No
Job Management
Yes
Job Tracking
No
Mobile Access
Yes
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
