Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effectively scheduling and dispatching field personnel is essential for maintaining the operational efficiency and regulatory compliance of a building's fire and safety systems. Nonetheless, the manual process of scheduling and dispatching can prove to be quite challenging, especially when overseeing staff at numerous locations. To address this issue, BuildingReports has developed a user-friendly online platform that streamlines the management of field personnel, enhancing both ease and precision. The ManagerSeries® tool allows users to effortlessly schedule, dispatch, and monitor inspections as well as service tasks, all while efficiently managing workflows through intuitive calendar views. With this tool, users can quickly access a comprehensive overview of scheduled activities on a monthly, weekly, or daily basis. Additionally, ManagerSeries® offers detailed listings of inspection events planned for future years, ensuring that all necessary checks are accounted for well in advance. Users can manage one or multiple accounts through a secure online portal, while also keeping tabs on inspection activities with automated email and SMS alerts, thereby enhancing overall responsiveness and accountability. This innovative approach ultimately contributes to a safer and more compliant environment for all building occupants.
Description
PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BuildingReports
Founded
2000
Country
United States
Website
www2.buildingreports.com/solutions/service-staff-and-operations-scheduling.html
Vendor Details
Company Name
PowerOps
Country
United States
Website
powerops.io
Product Features
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
No
Job Tracking
No
Mobile Access
No
Routing
No
Scheduling
No
Self Service Portal
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No