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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Remote Access Plus is an enterprise remote service solution that allows system administrators and IT help desk personnel to troubleshoot remote computers from one central location. Advanced Remote Control, Remote Shutdown and Remote File Transfer are just a few of the powerful tools that Remote Access Plus offers. This allows for a superior remote support experience that dramatically reduces problem resolution time from days to minutes. Remote Access Plus is an enterprise remote support tool that allows system administrators and IT help desk personnel to troubleshoot remote computers from one central location. The system administrator will benefit from the powerful tools included in Remote Access Plus.

Description

The System Troubleshooting course offered by TPC Training aims to provide maintenance professionals with essential troubleshooting abilities, prioritizing safety and structured approaches. It starts with the groundwork for troubleshooting, focusing on mechanical refrigeration systems and imparting crucial knowledge for effective troubleshooting, along with safety measures concerning mechanical, electrical, chemical, and environmental risks, necessary tools and materials, and the value of interpersonal skills. Following this introduction, the course outlines a detailed six-step troubleshooting process, underscoring the importance of gathering information from equipment operators, utilizing data from nameplates and operational logs, making use of troubleshooting charts, preparing preliminary checklists, and determining which components and subsystems to inspect. Additionally, the curriculum includes a segment on troubleshooting electrical controls, which involves the application of flowcharts, verifying contactors, pinpointing defective coils, and distinguishing between failures in control and motor circuits. Overall, the program is structured to enhance the participants' abilities in diagnosing and resolving issues effectively within various systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$95 per year
Free Trial No 
Free Version Yes 

Pricing Details

$795.00/year/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ManageEngine

Website

www.manageengine.com

Vendor Details

Company Name

Simultech Multimedia

Country

Canada

Website

www.tpctraining.com/products/system-troubleshooting

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory Yes 
User Activity Monitoring Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools Yes 
File Transfer No 
Live Chat No 
Real-time Chat Yes 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

Product Features

Manufacturing

Accounting Integration No 
ERP No 
MES Yes 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management Yes 
Shipping Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation Yes 
Synchronous Learning No 
Training Companies Yes 
eCommerce No 

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