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Description
With ManIPulate™ Pro, the premier knowledge management platform, you can say goodbye to the stress of searching for lost documents and the repercussions of misplaced information, effectively minimizing risk and improving compliance. Developed by HAL 9000 Systems (Pty) Ltd, this award-winning software is specifically crafted to shield you from the significant costs associated with software deployment failures, which often stem from the complexities of integrating changes into current systems. Our extensive experience across various industries has shown that the key to successful software deployment lies largely in its ease of use and implementation. Consequently, HAL 9000 Systems (Pty) Ltd has designed the ManIPulate™ Pro application around this principle, incorporating a straightforward rules-driven interface that helps users effortlessly establish a well-organized record repository that is simple to search, navigate, and manage. By prioritizing user experience, our solution ensures that even those with minimal technical expertise can fully leverage its capabilities.
Description
An organization's continuous improvement strategy includes the ability to effectively track issues, concerns, knowledge, and other information. Management will want to know if the team is working on resolving the customer's issue on priority when a customer raises an issue. Omnex's Problem Solver is a tool and knowledge bank that allows customers to track, manage and resolve problems. Problem Solver is a single repository for all internal and external problems. We have designed our software to address a variety quality assurance (external, internal, environmental, health, safety, and other issues). Define metrics and timelines for problem resolution. This includes: containment, corrections, corrective actions, reporting, and closure. Give suppliers the ability to take corrective action.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HAL 9000 Systems
Founded
1994
Country
South Africa
Website
www.hal9000systems.com
Vendor Details
Company Name
Omnex Systems
Founded
1986
Country
United States
Website
www.omnexsystems.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
