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ease
features
design
support

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Description

As a provider of soft skills training, we collaborate with organizations that are disheartened by employees returning from training sessions without implementing any changes. Our clients select our services because we facilitate meaningful behavioral transformation through our distinctive approach known as sticky learning. By empowering managers to become motivating leaders, you can enhance your sales and profitability. We specialize in tailored soft skills training specifically designed for the manufacturing and retail sectors. Transform your managers into inspiring leaders to elevate productivity for your manufacturing and retail partners. Hone your negotiation abilities to create mutually beneficial outcomes and foster enduring, positive relationships. Enroll in one of our highly sought-after programs today. Discover strategies for success in our GSCOP masterclass, tailored for sales and marketing teams, and acquire the tools and confidence needed to enhance your persuasive abilities, thus increasing your influence. Additionally, you will be able to refine your communication and problem-solving skills, leading to a more effective workplace environment.

Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$2990.00/year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

World’s Stickiest Learning

Founded

2002

Country

United Kingdom

Website

www.makingbusinessmatter.co.uk

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Product Features

Product Features

Course Authoring

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

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