Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mainlink offers a cloud-based meter data management platform that serves as a comprehensive SaaS solution for the large-scale collection, validation, and analysis of water and utility meter data. This platform, which is managed and operated by Mainlink, ensures secure access through both web and mobile applications.
It facilitates smart metering and supports Advanced Metering Infrastructure (AMI) scenarios, allowing submetering service providers, Read-Bill-Collect (RBC) firms, and utility companies to automate meter readings, uphold accurate consumption records, and oversee the performance of LoRaWAN networks, meter health, and leak alerts. Meter data can easily be integrated into billing systems or other external platforms through an API.
Designed for ultrasonic and smart meters, the platform includes mobile applications aimed at installers, property managers, and residents. These applications enhance the simplicity of meter installation, data verification, leak detection, and provide transparency in consumption, all while minimizing manual labor and repetitive data checks. Additionally, the platform's user-friendly features empower stakeholders to access real-time insights into their utility usage.
Description
MultiBilling is a comprehensive platform designed for utility billing and customer information management tailored for municipalities, utilities, property managers, and service bureaus. It facilitates a wide range of functions including account management, service configuration, billing processes, and customer service operations, alongside features for meter reading and online customer engagement. This versatile platform is engineered to manage utility billing across various service types while seamlessly integrating with existing systems such as enterprise resource planning, geographic information, property management, and metering solutions. Staff members benefit from a unified interface, whereas residents and account holders have access to convenient online self-service tools for various billing tasks. Delivered as a cloud-based software solution, MultiBilling also includes mobile capabilities to streamline field meter-reading operations. This platform is essential for organizations that oversee recurring utility charges and the associated processes of customer accounts, consumption tracking, billing, and payment management. With its robust features, MultiBilling enhances efficiency and improves customer satisfaction for utility service providers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Mainlink
Founded
2019
Country
Lithuania
Website
mainlink.net
Vendor Details
Company Name
MuniBilling
Founded
2007
Country
United States
Website
www.multibilling.com
Product Features
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No