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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MaiAgent serves as a comprehensive AI platform designed for enterprises focused on developing and managing AI assistants and agents. It integrates various functionalities, including agent development, knowledge management, retrieval-augmented generation, workflow automation, and deployment tools tailored for diverse business applications. Organizations can seamlessly link their information and customize assistants to respond to inquiries, facilitate internal knowledge access, and streamline conversational processes. Furthermore, MaiAgent offers flexible deployment options, both in the cloud and on private servers, enabling businesses to assess how the platform aligns with their specific infrastructure and data needs. Aimed at companies and teams aspiring to create AI solutions for their workforce or clientele, the platform encompasses essential components for designing, overseeing, and integrating AI-driven experiences, thus enhancing operational efficiency. With such capabilities, MaiAgent empowers organizations to harness the full potential of AI technology in their daily operations.

Description

OpenAI Presence is an enterprise AI agent deployment product designed to help companies put voice and chat agents into real production workflows. The platform is built for high-value use cases where agents need to answer questions, resolve issues, access company systems, follow policies, take approved actions, and escalate to people when required. Presence starts each deployment around a defined job, such as resolving billing problems, supporting insurance claims, handling customer support, assisting outbound sales, or managing internal IT service requests. Companies control what knowledge the agent receives, which systems it can access, what actions it can take, and when human approval or escalation is required. Presence includes policies, standard operating procedures, guardrails, simulations, evaluation tools, approved actions, and escalation rules to help verify accuracy and performance. Before launch, teams can test agents against common requests, edge cases, higher-risk scenarios, and company-specific policies. After launch, production sessions and escalations show where the agent is working well and where it needs improvement. Codex can investigate those signals and propose updates that teams test, compare against production behavior, and approve before rollout. By combining OpenAI models, enterprise deployment support, workflow-specific controls, evaluations, guardrails, and continuous improvement, OpenAI Presence helps organizations build AI agents they can trust in customer and internal operations.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

OpenAI Yes 
Amazon Bedrock Yes 
ChatGPT No 
ChatGPT Enterprise No 
Claude Yes 
Facebook Messenger Yes 
Gemini Yes 
GitHub Yes 
Gmail Yes 
Google Calendar Yes 
LINE Yes 
Model Context Protocol (MCP) Yes 
OpenAI Codex No 
Telegram Yes 
WhatsApp Yes 

Integrations

OpenAI Yes 
Amazon Bedrock No 
ChatGPT Yes 
ChatGPT Enterprise Yes 
Claude No 
Facebook Messenger No 
Gemini No 
GitHub No 
Gmail No 
Google Calendar No 
LINE No 
Model Context Protocol (MCP) No 
OpenAI Codex Yes 
Telegram No 
WhatsApp No 

Pricing Details

$595/month
Standard is $595/month and includes one AI assistant and 500,000 monthly credits. Professional is $1,969/month and Enterprise is $3,281/month; both include unlimited assistants. Plans are sold on a one-year subscription, with additional credit use charged separately.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Smai Intelligence

Country

Taiwan

Website

maiagent.ai/en

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com

Product Features

Alternatives

Alternatives

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