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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

Description

Oversee your products, their descriptions, and pricing efficiently. Establish your store's link, select your currency, and outline payment instructions along with delivery charges. Your customers are sure to appreciate the quick and enjoyable shopping experience you provide. Receive incoming orders directly on your personal WhatsApp or WhatsApp Business number for seamless transactions. Gone are the days of waiting in line; customers can easily place orders, make payments, and be on their way in no time. Encourage your current clients to explore your complete catalog and assist them in ordering through a straightforward e-store link without the need for a Payment Gateway. You have the flexibility to accept payments through various methods including cash at the counter, cash on delivery, payment links, PayPal, or QR codes, depending on what suits you best. It’s essential to include these payment instructions as you set up your onwhats.app store! From your dashboard, you can effortlessly manage your products, payment settings, pricing, and more, ensuring everything runs smoothly. This streamlined approach not only simplifies the ordering process but also enhances customer satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
Instagram Yes 
PayPal No 
PrestaShop Yes 
Shopify Yes 
Telegram Yes 
WooCommerce Yes 
WordPress Yes 

Integrations

WhatsApp Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
Instagram No 
PayPal Yes 
PrestaShop No 
Shopify No 
Telegram No 
WooCommerce No 
WordPress No 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Pricing Details

$1 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

Vendor Details

Company Name

OnWhatsApp

Website

get.onwhats.app/

Product Features

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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