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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MOON Chat serves as an AI-driven chatbot and customer messaging solution tailored for e-commerce websites and online businesses. By utilizing a store's inventory, web pages, and policies, it effectively addresses customer inquiries while showcasing product cards complete with images, pricing, and links, ensuring that product availability is verified prior to recommendations. Additionally, it can access order and shipment details for authenticated users, gather contact information for future communications, and manage interactions through a website widget, WhatsApp, Facebook Messenger, and Instagram. When necessary, store personnel have the option to engage in social media discussions directly. MOON Chat seamlessly integrates with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and is compatible with Google Merchant product feeds, making it easy to implement on WordPress and other sites as well. This service is available via a cloud subscription model with various monthly plans and a trial period, while the Shopify application also includes a complimentary option. Furthermore, the versatility of MOON Chat allows businesses to enhance their customer support capabilities and drive engagement more effectively.

Description

Vegahub Technology is a company headquartered in the United States that creates software called MooseDesk. The MooseDesk software product is SaaS software. MooseDesk is a type of help desk software. MooseDesk has a free version and free trial. Product pricing starts at $0/month. MooseDesk offers training via documentation. MooseDesk includes 24/7 live and online support.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Facebook Messenger Yes 
Gomag Yes 
Google Merchant Center Yes 
Instagram Yes 
PrestaShop Yes 
Telegram Yes 
TrackingMore No 
WhatsApp Yes 
WooCommerce Yes 
WordPress Yes 

Integrations

Shopify Yes 
Facebook Messenger No 
Gomag No 
Google Merchant Center No 
Instagram No 
PrestaShop No 
Telegram No 
TrackingMore Yes 
WhatsApp No 
WooCommerce No 
WordPress No 

Pricing Details

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Yes 
Free Version No 

Pricing Details

$0/month
The Free plan is $0/month. Paid plans are $19/month, $49/month, and $249/month. Paid-plan features vary, and paid plans include a 7-day free trial.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

THE MOON Agency

Founded

2019

Country

Romania

Website

moonchat.ro/en/

Vendor Details

Company Name

Vegahub Technology

Country

United States

Website

moosedesk.com

Product Features

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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