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ease
features
design
support

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Description

MOCA collects a vast array of behavioral and location data from numerous sources in real-time. This capability empowers organizations and governments to gain valuable insights into customer behavior through location intelligence and marketing automation, facilitating mobile campaigns that enhance audience engagement and retention. By harnessing both digital and physical customer information, we create a seamless omnichannel experience. Our innovative approach to customer interaction elevates engagement to new heights, offering AI-driven marketing solutions that enable profound personalization. Additionally, MOCA’s AI Smart Cities solution for Tourism aids in promoting your country, region, or city effectively. With a focus on a person-centric model, we develop advanced layers that form a digital ecosystem, ensuring that individuals, cities, and organizations receive pertinent information that fuels economic growth in your area. Our award-winning cloud-based platform, built on proprietary machine learning algorithms, provides a deep understanding of the customer journey, influencing behavior and delivering unique, personalized experiences tailored to individual needs. This holistic approach not only enhances customer satisfaction but also drives sustained growth for businesses and communities alike.

Description

Currently, many government agencies depend on a narrow scope of resident input. The challenge lies in integrating information from both online and offline platforms, as conventional feedback methods such as town hall meetings and telephone surveys fall short. These traditional approaches are often limited in their reach, experience low participation rates, and do not offer real-time insights. With Zencity, you can plan, strategize, allocate resources, and assess the impact across all city hall departments by gaining immediate access to resident feedback. This innovative platform allows you to engage with every member of your community, not just the most vocal participants. Leveraging AI and insights from experienced analysts, Zencity filters through excessive information, enabling you to grasp and respond to the diverse needs and priorities of your entire community on various civic issues. There exists a wealth of resident feedback data available online, ready to assist you in making informed decisions. Zencity autonomously discovers, gathers, and evaluates this information by tapping into hundreds of both external and internal channels and feedback mechanisms. In doing so, it enhances the capacity of government agencies to engage with residents effectively and respond to their concerns in a timely manner.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MOCA

Founded

2015

Country

Spain

Website

www.mocaplatform.com

Vendor Details

Company Name

Zencity

Founded

2014

Country

Israel

Website

zencity.io

Product Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

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