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Description
The MERLIN Tempus Enterprise Edition (EE) enhances the functionality of MERLIN Tempus by incorporating full Overall Equipment Effectiveness (OEE), an adaptive job scheduling feature, and seamless integration with Enterprise Resource Planning (ERP) systems. The data from ERP systems plays a crucial role in tracking the overhead costs associated with manufacturing operations. For instance, when a customer inquires about the status of an order, a factory's front office team without MERLIN Tempus EE would need to manually search for the work order and physically check on the location of the components on the production floor. However, with the integration of the ERP-connected MERLIN Tempus EE dashboard, the team can quickly access real-time information about the part's status in the manufacturing workflow and its estimated completion time for shipping. This real-time data feed enhances the relevance of the ERP system, thereby reducing uncertainties in fulfilling customer timelines and enhancing overall satisfaction. Ultimately, MERLIN Tempus EE transforms the way factories manage their operations, making it significantly more efficient and responsive to customer needs.
Description
Fractional Ownership & Timeshare Management Platform
Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively.
Key Capabilities:
• Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic.
• Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures.
• Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution.
• HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation.
• Owner Portal: Self-service reservations, account access, and document management.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Bespoke to suit all clients needs
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Memex
Country
Canada
Website
www.memexoee.com
Vendor Details
Company Name
Merlin Software
Founded
2006
Country
Global
Website
easymerlin.com
Product Features
OEE
Benchmarking
Yes
Cost Tracking
No
Downtime Tracking
No
Historical Reporting
Yes
Performance Metrics
No
Quality Control
No
Real Time Reporting
Yes
Root Cause Analysis
No
Trend Analysis
Yes
Work Order Management
No
Product Features
Club Management
Attendance Tracking
No
Billing & Invoicing
No
Check-In Manager
No
Contract Management
No
Employee Management
No
Event Management
No
Inventory Management
No
Marketing Management
No
Member Portal
No
Membership Management
No
Payment Processing
No
Point of Sale (POS)
No
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Timeshare
Accounting
Yes
Commission Management
Yes
Contract Management
Yes
Lead Management
Yes
Maintenance Management
Yes
Owner Management
Yes
Property Management
Yes
Sales Tracking
Yes
Tour Management
Yes