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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

MAXMA, a cloud-based customer loyalty software, is best suited to retail and ecommerce businesses. 1. Ready-to-use loyalty software to track and burn customer bonuses in conjunction with your store PoS system 2. Flexible customer segmentation using various combinations of filters 3. All-in-one marketing communication platform (sms/push/e-mail/calls) 4. Built-in mechanism to enable auto-funnels that are based on customer behaviour with communication instruments 5. Referral system that allows loyal customers to become brand advocates 6. All your promotional discounts, coupons, and events can be managed from one platform using multiple filters and rules 7. To achieve extraordinary results with omnichannel effect, combine your retail channel and e-com. 8. A unique QR-code, which can be placed on any surface, is a great way to capture leads in print, press and indoor/outdoor advertising.

Description

Salesforce Loyalty Management is an all-encompassing platform aimed at assisting businesses in developing and overseeing intelligent, customized loyalty programs that boost customer interaction and enhance their lifetime value. Constructed on the Salesforce Customer 360 Platform, this tool allows organizations to design loyalty initiatives with various tiers, points, benefits, and rewards specifically suited for both B2B and B2C audiences. It facilitates partnerships across different industries, enabling customers to accumulate and redeem rewards with multiple brands, while also providing resources for efficiently onboarding partners and coordinating joint promotional efforts. Leveraging AI-driven features, it empowers businesses to pinpoint brand advocates, manage referral initiatives, and offer personalized promotions rooted in customer data and behavior patterns. Furthermore, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management ensures a cohesive view of the customer, promoting seamless engagement across every interaction point. This comprehensive approach not only enhances customer loyalty but also drives sustainable business growth over time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Epos Now
Hype
Microsoft Dynamics 365
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Shopify
Tableau

Integrations

Salesforce
Epos Now
Hype
Microsoft Dynamics 365
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Shopify
Tableau

Pricing Details

$260/month
Free Trial
Free Version

Pricing Details

$20,000 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MAXMA

Founded

2015

Country

Moldova

Website

maxma.com/en

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/marketing/loyalty-management/

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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