Average Ratings 5 Ratings

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Average Ratings 0 Ratings

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Description

Lyzr Agent Studio provides a low-code/no code platform that allows enterprises to build, deploy and scale AI agents without requiring a lot of technical expertise. This platform is built on Lyzr’s robust Agent Framework, the first and only agent Framework to have safe and reliable AI natively integrated in the core agent architecture. The platform allows non-technical and technical users to create AI powered solutions that drive automation and improve operational efficiency while enhancing customer experiences without the need for extensive programming expertise. Lyzr Agent Studio allows you to build complex, industry-specific apps for sectors such as BFSI or deploy AI agents for Sales and Marketing, HR or Finance.

Description

Neo Agent serves as an advanced AI technician tailored for managed service providers, designed to seamlessly collaborate with the internal team within the PSA. It efficiently reviews tickets, cross-references similar cases, utilizes playbooks and documentation, executes necessary actions, and completes the process. Unlike traditional automation solutions that rely on extensive rule sets or brittle scripts, Neo introduces a fresh approach to automation for MSPs that mimics the capabilities of a human Level 1 technician. This innovative tool accelerates ticket resolution, streamlines PSA and RMM workflows, and ensures that all communications are aligned with the company's branding. Neo is equipped to analyze incoming tickets, engage with users, perform actions on behalf of the team, and manage workflows initiated by recurring tasks such as ticket triage, dispatching, and routine manual operations. Additionally, it offers integration with various systems, including PSA platforms, RMM tools, documentation resources, marketplaces, Microsoft 365, and Azure, enabling it to automate ticket management processes, synchronize client information, and enhance overall operational efficiency. This comprehensive functionality positions Neo as a pivotal asset in optimizing the service desk's performance and improving client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure
Active Directory
Amazon Redshift
Autotask PSA
Axis LMS
ConnectWise PSA
Google Cloud BigQuery
Google Sheets
Hudu
IT Glue
Microsoft Entra ID
Microsoft Exchange
N-able N‑central
N‑able N-sight RMM
OAuth
Pax8
Pinecone
Sherweb
Snowflake
Weaviate

Integrations

Microsoft Azure
Active Directory
Amazon Redshift
Autotask PSA
Axis LMS
ConnectWise PSA
Google Cloud BigQuery
Google Sheets
Hudu
IT Glue
Microsoft Entra ID
Microsoft Exchange
N-able N‑central
N‑able N-sight RMM
OAuth
Pax8
Pinecone
Sherweb
Snowflake
Weaviate

Pricing Details

$19/month/user
Free Trial
Free Version

Pricing Details

$1,300 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lyzr AI

Founded

2023

Country

United States

Website

www.lyzr.ai/

Vendor Details

Company Name

Neo Agent

Founded

2023

Country

United Kingdom

Website

www.neoagent.io

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Alternatives

Alternatives