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Description
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features include:
Five second testing: Quickly evaluate landing page effectiveness with brief user exposure.
First click testing: Assess navigation efficiency by tracking user clicks.
Surveys: Gather feedback from target customers for validation.
Navigation testing: Optimize user flows through task completion assessments.
Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process.
Card sorting: Open and closed methods to organize and label content intuitively for your audience.
Tree test: Refines I.A for user navigation, ensuring easy access to needed information.
Preference testing: Understands audience preferences through choice-based questions.
Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Spaces and Wallets: Organize research by team or project while managing budget allocation in one place.
Description
Gain quick access to high-quality participants or earn income by taking part in research studies. Tap into our extensive audience of over 1.5 million quality participants, allowing you to target individuals based on profession, location, demographics, or any specific criteria you prefer. You can recruit research participants in just a matter of hours instead of weeks, offering a fast, affordable, and flexible solution where you only pay for completed sessions. Uncover your ultimate resource for managing participants efficiently by easily recruiting your own users with customizable tags, filters, and email templates. Additionally, you can automatically monitor participants' research history to select the most suitable candidates for each study. Build your participant panel seamlessly using CSV uploads or your tailored opt-in forms. Engage with users today, and experience our remarkable speed. Signing up is free, and you'll receive your first three recruited participants at no cost. We serve as a bridge between researchers and participants, giving you access to a vast pool of over 1.5 million individuals to effectively reach almost any target demographic. Don't miss out on the opportunity to streamline your research process and enhance your participant engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Condens
No
Figma
Yes
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Optimal Workshop
No
Shift
No
Sprig
No
Zoom
Yes
Integrations
Condens
Yes
Figma
No
Google Calendar
No
Microsoft Outlook
No
Microsoft Teams
No
Optimal Workshop
Yes
Shift
Yes
Sprig
Yes
Zoom
No
Pricing Details
$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.
Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.
Panel responses are pay-as-you-go for all plans.
Free Trial
No
Free Version
Yes
Pricing Details
$20 one-time payment
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lyssna
Founded
2008
Country
Australia
Website
lyssna.com
Vendor Details
Company Name
User Interviews
Founded
2015
Country
United States
Website
www.userinterviews.com
Product Features
Usability Testing
A/B Testing
Yes
Annotations
No
Audience Targeting
Yes
Heatmaps
Yes
Impression Testing
No
Mobile Testing
Yes
Moderated Usability Testing
Yes
Prototype Testing
Yes
Quantitative Metrics
No
Remote User Testing
Yes
Reporting / Analytics
Yes
Surveys and Feeback
Yes
Video Recording / Transcription
Yes
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
Yes
Prototyping
No
Screen Activity Recording
Yes
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
No
User Research
Yes
Product Features
UX
Animation
No
For Mobile
Yes
For Websites
Yes
Heatmaps
No
Prototyping
Yes
Screen Activity Recording
No
Unmoderated Testing
No
Usability Testing
Yes
User Journeys
Yes
User Research
Yes