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Description
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast.
With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
Key features include:
Five second testing: Quickly evaluate landing page effectiveness with brief user exposure.
First click testing: Assess navigation efficiency by tracking user clicks.
Surveys: Gather feedback from target customers for validation.
Navigation testing: Optimize user flows through task completion assessments.
Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process.
Card sorting: Open and closed methods to organize and label content intuitively for your audience.
Tree test: Refines I.A for user navigation, ensuring easy access to needed information.
Preference testing: Understands audience preferences through choice-based questions.
Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics.
Interviews: Streamlines the entire interview process, from planning to transcription.
Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.
Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites
Spaces and Wallets: Organize research by team or project while managing budget allocation in one place.
Description
AI-enhanced interviews and immediate synthesis empower quicker and more intelligent decision-making processes. Simply define your research goals, and the AI will produce a tailored, high-quality interview guide that you can modify and integrate with any stimuli you choose. With just a click, we manage the recruitment, incentives, and scheduling, allowing you to concentrate on the most impactful tasks. You have the option to conduct interviews yourself for direct customer insight or allow our AI moderator to streamline the process, significantly increasing your efficiency and capacity. Gain instant, adaptable, and actionable insights that align with your research objectives, updating in real-time to enable your team to make well-informed choices in mere hours rather than weeks. Your interview questions will steer the conversation, with dynamic adjustments based on participant feedback. Enjoy the flexibility of interview moderation at any time and across various time zones. You can conduct as many interviews simultaneously as required, giving participants the freedom to join from work, home, or while on the move, ensuring a seamless and versatile research experience. This innovative approach transforms the way you gather and analyze qualitative data for better outcomes.
API Access
Has API
API Access
Has API
Integrations
Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom
Integrations
Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom
Pricing Details
$165 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lyssna
Founded
2008
Country
Australia
Website
lyssna.com
Vendor Details
Company Name
Strella
Country
United States
Website
www.strella.io
Product Features
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
