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features
design
support

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Description

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure First click testing: Assess navigation efficiency by tracking user clicks Surveys: Gather feedback from target customers for validation Navigation testing: Optimize user flows through task completion assessments Prototype testing with Figma: See how users navigate interactive Figma prototypes at every design stage Card sorting: Open and closed methods to organize and label content intuitively Tree test: Refines I.A for user navigation, ensuring easy access to information Preference testing: Understands audience preferences through choice-based questions Participant recruitment: Test with your own users or a panel of 690,000+ people across 120+ countries and 35+ demographics Interviews: Streamlines the entire process, from planning to transcription. Now with observer rooms, so stakeholders can watch and ask the host questions in real time Recordings: Capture audio, screen, and/or camera in unmoderated tests Mobile testing: Capture your participants’ screen, audio, and camera in one recording Live website testing: Discover exactly where and why users struggle on live websites Spaces and Wallets: Organize research by team or project and manage budgets in one place MCP server: Connect Lyssna to your team’s AI tools

Description

Visual feedback made simple. MarkUp allows you to collect feedback directly from your live website or any image. MarkUp is the most popular visual commenting platform for images, live websites, and images. It is the perfect companion for your creative process to make life easier. Contextual feedback. Visual feedback gives you immediate and visual feedback. You can move from design to build to publication without losing your mind. We will save you time. You'll save your day. MarkUp makes it easy to test your website on tablets and phones. You can easily switch between different device types to ensure there are no surprises. Invite as many collaborators you like. They can join as guests (no signup necessary) and can view, create and resolve comments. It's also free! MarkUp is the ideal tool to keep your team connected, regardless of whether you are designing a project from the beginning or finishing it off.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
AccessOwl No 
Axis LMS No 
ChatGPT Yes 
Claude Yes 
Claude for Legal Yes 
Figma Yes 
Google Calendar Yes 
Loom No 
Microsoft Outlook Yes 
Prolific Yes 
Slack No 
Zapier No 
Zoom Yes 

Integrations

Microsoft Teams Yes 
AccessOwl Yes 
Axis LMS Yes 
ChatGPT No 
Claude No 
Claude for Legal No 
Figma No 
Google Calendar No 
Loom Yes 
Microsoft Outlook No 
Prolific No 
Slack Yes 
Zapier Yes 
Zoom No 

Pricing Details

$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.

Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.

Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.

Panel responses are pay-as-you-go for all plans.
Free Trial No 
Free Version No 

Pricing Details

$25 per month (paid annually)
$25 per month (paid annually), $29 per month (monthly), flat fee per workspace, unlimited admins and users.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lyssna

Founded

2008

Country

Australia

Website

lyssna.com

Vendor Details

Company Name

Ceros

Founded

2012

Country

United States

Website

www.markup.io

Product Features

Usability Testing

A/B Testing Yes 
Annotations No 
Audience Targeting Yes 
Heatmaps Yes 
Impression Testing No 
Mobile Testing Yes 
Moderated Usability Testing Yes 
Prototype Testing Yes 
Quantitative Metrics No 
Remote User Testing Yes 
Reporting / Analytics Yes 
Surveys and Feeback Yes 
Video Recording / Transcription Yes 

UX

Animation No 
For Mobile Yes 
For Websites Yes 
Heatmaps Yes 
Prototyping No 
Screen Activity Recording Yes 
Unmoderated Testing Yes 
Usability Testing Yes 
User Journeys No 
User Research Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging Yes 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control No 
Video Conferencing No 

UX

Animation No 
For Mobile No 
For Websites Yes 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

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