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ease
features
design
support

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Description

Transform your PDF purchase orders into sales orders within your ERP system in an instant. This remarkably efficient and scalable automation solution, Lucy, seamlessly processes PDF orders that customers send via email. Operating continuously, emails are monitored, purchase orders are interpreted, and corresponding sales orders are generated in your ERP system, all within moments. Items can be prepared for shipping almost immediately, ensuring a smooth workflow with no errors, downtime, late orders, or extra costs. Whenever a client sends a system-generated purchase order to your inbox, you'll receive an immediate notification. I'll assist you in mapping any essential details from your purchase orders, and this process will only need to be set up once. Sit back and relax as I convert this purchase order, along with all subsequent orders, into an ERP sales order in mere seconds. Experience a reduction in your cost-to-serve and watch as orders move out swiftly. You can even utilize your own test orders to experience Lucy's functionality firsthand. There is no need for access to your data or systems during this process. For the initial 14 days, enjoy unlimited order lines without any charges during the trial period, allowing you to fully explore the capabilities of Lucy. It’s time to streamline your order processing like never before.

Description

Relying solely on surveys may not provide a comprehensive understanding of your customers' decision-making processes. Our conversational AI enhances your Voice of the Customer (VOC) initiatives while addressing the limitations inherent in traditional surveys. LUCI, the AI engine we developed, facilitates engaging, real-time discussions with customers, yielding rich qualitative insights that can be analyzed on a larger scale. By inviting customers to interact with LUCI after key moments, such as following purchases, during customer service engagements, or at renewal and churn points, you can uncover underlying issues and new opportunities directly from the source. Worthix effectively aligns your customer experiences with metrics like share-of-wallet, loyalty, and churn, enabling you to boost revenue, minimize unnecessary expenditures, and mitigate the chances of strategic miscalculations. While enterprise-level organizations frequently employ AI for analyzing open-ended text responses, even the most advanced analytics tools are constrained by the specific answers you choose to solicit from your customers. Therefore, integrating conversational AI into your strategy can unlock deeper insights that surveys alone may overlook, ultimately leading to a more nuanced understanding of customer behavior.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MYOB AccountRight
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Finance
Microsoft Dynamics GP
NetSuite
Pronto Xi
SAP Cloud Platform

Integrations

MYOB AccountRight
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Finance
Microsoft Dynamics GP
NetSuite
Pronto Xi
SAP Cloud Platform

Pricing Details

$850 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Lucy

Founded

2017

Country

Australia

Website

www.letlucy.com

Vendor Details

Company Name

Worthix

Founded

2014

Country

United States

Website

www.worthix.com

Product Features

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Alternatives

Alternatives