Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lucius AI is a cloud-based application designed for tender intelligence and bid preparation, specifically catering to suppliers, bid teams, and consultancies involved in responding to public-sector tenders. This innovative tool aggregates procurement notices from various government and development bank sources, enabling teams to identify pertinent opportunities while also analyzing uploaded tender documentation, which includes annexes and scanned pages. The software efficiently extracts both mandatory and optional requirements into a compliance matrix that cites specific pages, highlights potential commercial risks and gaps, and aids in making informed bid/no-bid decisions. Additionally, teams can create a comprehensive library of past bids and company materials, allowing them to produce an initial draft response that is linked to that supporting evidence. Results generated by Lucius AI can be conveniently exported in formats such as Word, Excel, and PDF, while offering integrations with platforms like Word, SharePoint, Google Drive, Slack, Microsoft sign-in, and allowing agent access through REST and MCP. While Lucius AI is meticulously designed to assist bid professionals in their processes, it does not aim to replace their essential review work, thus ensuring that human expertise remains a critical component in the bid preparation process. This symbiosis between technology and human insight is what makes Lucius AI an invaluable asset in the competitive landscape of public-sector tenders.
Description
Serviceplane is a cloud-based solution designed for both public agencies and customer support teams in the private sector. It integrates various communication channels such as web chat, phone, email, SMS, and web forms into a unified case management system, complete with a workspace for staff to manage case routing and documentation. The platform features an AI assistant that responds using information from authorized websites, documents, and SharePoint content, ensuring it cites its sources and redirects inquiries to human staff when necessary. Teams have the capability to test responses in a shadow mode prior to launching any communication channel, can access read-only account information or case records, and must perform identity verification before revealing sensitive information in public forums. Additionally, Serviceplane facilitates workflows for shared mailboxes, provides assistance for contact-center agents, supports staff single sign-on, and accommodates multilingual interactions. This innovative platform is specifically tailored for government entities and service teams across various sectors including healthcare, finance, insurance, education, technology, utilities, retail, and property management, ensuring a comprehensive support system for diverse needs. Overall, Serviceplane aims to enhance collaboration and efficiency in customer service operations across numerous industries.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Microsoft Entra ID
Yes
Genesys Cloud CX
No
Google Drive
Yes
Microsoft 365
No
Microsoft Word
Yes
Model Context Protocol (MCP)
Yes
Okta
No
Slack
Yes
Integrations
Microsoft Entra ID
Yes
Genesys Cloud CX
Yes
Google Drive
No
Microsoft 365
Yes
Microsoft Word
No
Model Context Protocol (MCP)
No
Okta
Yes
Slack
No
Pricing Details
€149/tender
Free: 2 tender analyses a month, no credit card required. Pack costs €149 one-time per tender, for up to 25 files or 500 pages. Team costs €249/month or €2,400/year and includes 10 tenders per month and 5 users; a 14-day free trial is available. Enterprise starts at €2,000/month, with unlimited tenders and a 3-month pilot minimum; scope and fees are set in writing.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Lucius AI Systems, Inc.
Founded
2025
Country
United States
Website
ailucius.com
Vendor Details
Company Name
2AM Fusion
Country
United States
Website
serviceplane.ai/