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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Lucius AI is a cloud-based application designed for tender intelligence and bid preparation, specifically catering to suppliers, bid teams, and consultancies involved in responding to public-sector tenders. This innovative tool aggregates procurement notices from various government and development bank sources, enabling teams to identify pertinent opportunities while also analyzing uploaded tender documentation, which includes annexes and scanned pages. The software efficiently extracts both mandatory and optional requirements into a compliance matrix that cites specific pages, highlights potential commercial risks and gaps, and aids in making informed bid/no-bid decisions. Additionally, teams can create a comprehensive library of past bids and company materials, allowing them to produce an initial draft response that is linked to that supporting evidence. Results generated by Lucius AI can be conveniently exported in formats such as Word, Excel, and PDF, while offering integrations with platforms like Word, SharePoint, Google Drive, Slack, Microsoft sign-in, and allowing agent access through REST and MCP. While Lucius AI is meticulously designed to assist bid professionals in their processes, it does not aim to replace their essential review work, thus ensuring that human expertise remains a critical component in the bid preparation process. This symbiosis between technology and human insight is what makes Lucius AI an invaluable asset in the competitive landscape of public-sector tenders.

Description

Serviceplane is a cloud-based solution designed for both public agencies and customer support teams in the private sector. It integrates various communication channels such as web chat, phone, email, SMS, and web forms into a unified case management system, complete with a workspace for staff to manage case routing and documentation. The platform features an AI assistant that responds using information from authorized websites, documents, and SharePoint content, ensuring it cites its sources and redirects inquiries to human staff when necessary. Teams have the capability to test responses in a shadow mode prior to launching any communication channel, can access read-only account information or case records, and must perform identity verification before revealing sensitive information in public forums. Additionally, Serviceplane facilitates workflows for shared mailboxes, provides assistance for contact-center agents, supports staff single sign-on, and accommodates multilingual interactions. This innovative platform is specifically tailored for government entities and service teams across various sectors including healthcare, finance, insurance, education, technology, utilities, retail, and property management, ensuring a comprehensive support system for diverse needs. Overall, Serviceplane aims to enhance collaboration and efficiency in customer service operations across numerous industries.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Microsoft Entra ID Yes 
Genesys Cloud CX No 
Google Drive Yes 
Microsoft 365 No 
Microsoft Word Yes 
Model Context Protocol (MCP) Yes 
Okta No 
Slack Yes 

Integrations

Microsoft Entra ID Yes 
Genesys Cloud CX Yes 
Google Drive No 
Microsoft 365 Yes 
Microsoft Word No 
Model Context Protocol (MCP) No 
Okta Yes 
Slack No 

Pricing Details

€149/tender
Free: 2 tender analyses a month, no credit card required. Pack costs €149 one-time per tender, for up to 25 files or 500 pages. Team costs €249/month or €2,400/year and includes 10 tenders per month and 5 users; a 14-day free trial is available. Enterprise starts at €2,000/month, with unlimited tenders and a 3-month pilot minimum; scope and fees are set in writing.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Lucius AI Systems, Inc.

Founded

2025

Country

United States

Website

ailucius.com

Vendor Details

Company Name

2AM Fusion

Country

United States

Website

serviceplane.ai/

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Product Features

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