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features
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support

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Description

Major automotive manufacturers like GM, Ford, and Nissan have recognized the significant benefits of investing in a national loyalty program specifically designed for their brands. This initiative is rooted in the understanding that fostering a lasting relationship with customers can lead to repeat vehicle purchases over time. While these OEM loyalty programs are effective in enhancing brand allegiance, they often fall short at the local dealership level. Although captive finance options facilitate customer access to new vehicles, establishing a dedicated service department could further enhance customer retention. Implementing a captive service strategy is among the most lucrative approaches in the auto retail sector today. By enrolling customers in a membership program tied to your service department, you ensure a consistent influx of business. Such a membership not only encourages clients to rely on your services but also positions your dealership as their primary choice for future vehicle acquisitions and ongoing maintenance needs. Thus, creating a seamless and engaging customer experience is crucial for long-term success in the automotive market.

Description

Loyetta serves as a comprehensive loyalty and engagement platform designed to assist brands in cultivating enduring connections with customers, dealers, and business partners alike. This platform enables users to initiate and oversee both B2B and B2C loyalty initiatives from a centralized location. Included in its all-in-one toolkit are features for campaign and points management, reward catalogs, surveys, quizzes, and content management. Additionally, white-label mobile applications allow for the launch of programs under the user's own branding. With powerful APIs and seamless integrations, Loyetta connects effortlessly to existing systems. Consequently, the platform offers a loyalty program that transcends mere point distribution; it actively promotes engagement, tracks its effectiveness, and ensures continuous growth. This holistic approach not only enhances customer satisfaction but also fosters a deeper sense of loyalty over time.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

GROW with SAP No 
Microsoft Dynamics 365 No 
Salesforce No 

Integrations

GROW with SAP Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Performance Loyalty Group

Founded

2002

Country

United States

Website

performanceloyaltygroup.com/dealership-loyalty-rewards-program-dealer-loyalty-program/

Vendor Details

Company Name

Loyetta Loyalty

Founded

2017

Country

Turkey

Website

loyetta.com.tr

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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