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Average Ratings 0 Ratings
Description
The Capillary Loyalty+ platform enables brands to effectively maintain a strong relationship with their most valuable customers by offering them personalized rewards that are highly contextual. This versatile omnichannel platform accommodates both transactional and behavioral interactions across various channels, enhancing the potential for repeat sales through an individualized loyalty program software. By promoting brand loyalty, it ensures that current customers return by intelligently incentivizing them for their preferred behaviors through a comprehensive loyalty program. Capillary Loyalty Software provides brands with the tools to cultivate their top customers by delivering tailored rewards that meet individual needs. With its capability to support activities across multiple touchpoints such as in-store, eCommerce, mobile websites, and apps, it also features custom reporting and visual dashboards. These tools allow for the analysis of customer base health, identification of at-risk customers, and a consolidated view of purchasing trends, ultimately fostering deeper insights into consumer behavior. Additionally, the platform's advanced analytics empower brands to refine their strategies and enhance customer engagement further.
Description
Major automotive manufacturers like GM, Ford, and Nissan have recognized the significant benefits of investing in a national loyalty program specifically designed for their brands. This initiative is rooted in the understanding that fostering a lasting relationship with customers can lead to repeat vehicle purchases over time. While these OEM loyalty programs are effective in enhancing brand allegiance, they often fall short at the local dealership level. Although captive finance options facilitate customer access to new vehicles, establishing a dedicated service department could further enhance customer retention. Implementing a captive service strategy is among the most lucrative approaches in the auto retail sector today. By enrolling customers in a membership program tied to your service department, you ensure a consistent influx of business. Such a membership not only encourages clients to rely on your services but also positions your dealership as their primary choice for future vehicle acquisitions and ongoing maintenance needs. Thus, creating a seamless and engaging customer experience is crucial for long-term success in the automotive market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$25,000 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capillary Technologies
Founded
2008
Country
Singapore
Website
www.capillarytech.com/products/loyalty-plus/
Vendor Details
Company Name
Performance Loyalty Group
Founded
2002
Country
United States
Website
performanceloyaltygroup.com/dealership-loyalty-rewards-program-dealer-loyalty-program/
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management