Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have developed a marketplace designed to enhance asset utilization by integrating a dedicated on-the-ground operations team, cutting-edge technology, and outstanding customer support. Our platform offers companies reassurance through enhanced visibility and a strong focus on timely deliveries. While Lori handles transportation logistics, our distinct contribution lies in providing real-time data and optimization tools that empower clients to make informed choices, thereby minimizing inefficiencies and maximizing the use of trucking resources, all aimed at reducing costs in frontier markets. Our commitment to our customers' success drives us to fulfill our promises consistently. We prioritize building solid partnerships, attentively addressing their needs, and maintaining transparent communication. We view challenges as opportunities for growth and improvement. With an unwavering determination to achieve the extraordinary, we are resolute in overcoming obstacles and ensuring that every project is seen through to completion, reinforcing our dedication to excellence in service.
Description
ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.
API Access
Has API
No
API Access
Has API
Yes
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Lori
Country
Kenya
Website
www.lorisystems.com/about-us
Vendor Details
Company Name
ServiceCentral
Founded
1991
Country
United States
Website
servicecentral.com/products/servicenetwork/
Product Features
Product Features
Warranty Management
Contract Management
Yes
Eligibility Verification
Yes
For Field Service
Yes
For General Contractors
No
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes