Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Loquat is a fintech innovator enabling banks and credit unions to deliver modern, intelligent business banking experiences to their customers and members. The Loquat platform unifies key capabilities—seamless KYC/KYB, fast digital onboarding, virtual cards, automated lending, and CALM Portal — an integrated portal for fraud detection, compliance monitoring, workflow automation, and advanced analytics. Loquat’s AI-driven architecture is built on each financial institution’s own data, providing tailored, process-specific insights that help executives improve decision-making, optimize operations, and drive both strategic and operational outcomes. Loquat’s products include: 1) Business: Account Opening, Cards & Payments, and Lending solutions that simplify business banking for SMBs and commercial clients 2) Consumer: Account Opening, Cards & Payments, and Lending designed to streamline consumer onboarding and engagement 3) CALM Portal: A comprehensive compliance and analytics portal supporting all Loquat solutions. CALM delivers real-time visibility into business and consumer client activities—spanning account opening, cards, payments, and lending—offering actionable insights across the organization 4) Loquat IQ: A differentiated AI solution built on each financial institution’s unique data, delivering intelligence that enhances performance, compliance, and customer experience With Loquat, financial institutions can modernize digital banking, strengthen compliance, and transform data into strategic advantage.

Description

Lynq by Agent IQ is an innovative relationship banking platform driven by AI that empowers financial institutions to enhance customer connections beyond traditional branch interactions. This platform merges immediate AI self-service capabilities with straightforward access to a personal banker, ensuring that clients receive quick responses and personalized assistance seamlessly. Among its many features are asynchronous messaging, video calls, voice communication, co-browsing options, and secure file sharing. The AI also aids employees by providing suggested responses, auto-tagging conversations, translating messages, and summarizing discussions for efficiency. Teams can effectively manage outreach efforts through role-based routing, organized queues, SMS notifications, push alerts, and proactive updates. Leadership is equipped with analytical tools that monitor discussion topics, assess sentiment, and track resolution times. Lynq offers seamless integration with digital banking systems and customer relationship management (CRM) platforms via APIs and webhooks. Security measures include compliance with SOC 2 standards, single-tenant hosting within the US, and robust encryption for data both in transit and at rest. Additionally, financial institutions can customize user experiences tailored to specific customer segments, branches, and business lines, ensuring a more personalized banking experience. This comprehensive approach not only strengthens relationships but also drives growth in the competitive banking landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Docusign
ForgeRock
Plaid
Q2
SendGrid
Twilio

Integrations

Docusign
ForgeRock
Plaid
Q2
SendGrid
Twilio

Pricing Details

$50/month/by usage
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Loquat Inc

Founded

2018

Country

United States

Website

loquatinc.io

Vendor Details

Company Name

Agent IQ

Founded

2015

Country

United States

Website

www.agentiq.com

Product Features

KYC

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Fee Management
Loan Processing
Online Application

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Alternatives

Alternatives

NexJ CRM Reviews

NexJ CRM

NexJ Systems Inc.
Bankers Realm Reviews

Bankers Realm

Craft Silicon
VeriBranch Reviews

VeriBranch

VeriPark
AOPAY Reviews

AOPAY

AOPAY Technology