Loom Reviews

Loom

4.9 out of 5 stars

Average Ratings 11 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Loom is a video messaging and screen recording platform built for asynchronous communication across distributed teams, customer conversations, and business workflows. Users can record their screen, webcam, or both from desktop computers, mobile devices, or a Chrome browser extension. Recorded videos can be shared through links, embedded in other applications, or integrated into existing collaboration and productivity tools. Loom includes an editor for trimming and combining clips, adding backgrounds, and inserting text, arrows, boxes, and other visual elements. Viewers can collaborate directly on recordings through comments, emoji reactions, tasks, and calls to action. Automatic transcripts and captions in more than 50 languages help teams communicate across locations and time zones. Loom AI can transform recorded walkthroughs into documents, standard operating procedures, and Jira work items while automatically capturing relevant technical information for bug reports. The platform integrates with services including Google Workspace, Slack, Salesforce, Figma, Jira, and other workplace applications. Loom also offers enterprise security and administration capabilities such as SSO, SCIM, privacy settings, custom data retention policies, video organization, and viewer analytics.

Description

Redpen simplifies bug and feedback reporting. It helps product and services teams by automatically capturing details, making it easy to quickly address feedback. Redpen For Developers Empower product teams with the ability to submit visual feedback, including rich context automatically captured, directly into issue tracker systems. It reduces development costs and increases feature velocity and efficiency. Redpen for Service Users can submit feedback and problems without any friction. Incorporate user feedback and drive continuous improvements to the product for a better experience. Reduce support costs and increase customer satisfaction. Top Features Visually Capture Issues when Screen Recording or Screenshots Automatically Capture Advanced Diagnostics Built In Diagnostic Viewer Seamless integration with your issue tracking and service desk systems (Jira Azure HubSpot GitHub and others) Auto-Fill Templates

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Along Yes 
Frontify Yes 
GitHub Yes 
GitLab Yes 
Gmail Yes 
Headway Yes 
HelpBar Yes 
Jira Yes 
Nango Yes 
Nocode HQ Yes 
Popupular Yes 
Rock Yes 
Simple.ink Yes 
SocialCrowd Yes 
Stackreaction Yes 
Storydoc Yes 
Versori Yes 
Zendesk Yes 
Zeroheight Yes 
journy.io Yes 

Integrations

Along No 
Frontify No 
GitHub No 
GitLab No 
Gmail No 
Headway No 
HelpBar No 
Jira No 
Nango No 
Nocode HQ No 
Popupular No 
Rock No 
Simple.ink No 
SocialCrowd No 
Stackreaction No 
Storydoc No 
Versori No 
Zendesk No 
Zeroheight No 
journy.io No 

Pricing Details

$0 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Atlassian

Founded

2002

Country

Australia

Website

loom.com

Vendor Details

Company Name

Ajmera Infotech

Founded

2012

Country

United States

Website

www.redpen.ai/

Product Features

Screen Recording

Annotations / Drawing No 
Audio Capture Yes 
Backup No 
Collaboration Tools Yes 
File Sharing Yes 
Multi-Screen Recording No 
Screen Capture Yes 
Speech-to-Text No 
Video Editing Yes 
YouTube Uploading Yes 

Video Making

Animation No 
Collaboration Tools Yes 
Customizable Branding Yes 
Drag & Drop No 
Media Library Yes 
Privacy Options No 
Social Sharing No 
Templates No 
Text Overlay No 
Text to Video No 
Video Capture Yes 
Voice-Over No 

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