Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage with your users to understand how they interact with your application or website. Conduct interviews with participants from various locations around the globe, allowing your team to observe and document insights with precise timestamps for better analysis. Alternatively, invite users to complete tasks independently by sending them a test link, which will result in a variety of recorded sessions delivered straight to your inbox. This method of remote user research is applicable for both mobile and desktop platforms, eliminating the need for any physical connections. You can pose questions, receive genuine feedback, and enable participants to share their screens from any corner of the world. Test any kind of website, application, or prototype effortlessly. Each research project is equipped with a distinct LiveShare invite link that can be distributed to numerous participants, allowing for expansive outreach. Take your research efforts beyond traditional settings by capturing the face, screen, and voice interactions of individuals, no matter where they are located, thereby broadening the scope of your findings. This approach not only enhances user engagement but also fosters a deeper understanding of user behavior across diverse environments.
Description
PingPong streamlines your product research process by connecting you with users globally for interviews. With our Instant panel, you'll have access to a vast network of tens of thousands of testers worldwide. Scheduling is effortless; simply indicate your availability, and we will arrange the interviews to fit your calendar. Forget about the hassles of software installations and video calls; our platform includes built-in video conferencing—just log in at the time of your interview. You can easily review all your research findings in one centralized location and share insights with your team. After each interview, we ensure that testers receive their payments without any hassle, eliminating the need for you to manage outgoing transactions. Conducting user interviews and tests has never been easier. PingPong is designed to cover every aspect of your remote UX research requirements, from recruiting testers to processing payments. Discover your ideal research participants from our extensive pool of over 130,000 users, making your research both efficient and comprehensive. With PingPong, you can focus more on insights and less on logistics.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Transcribe
No
CleverX
Yes
Dropbox
No
Google Cloud Platform
No
Microsoft 365
No
Ouriginal
No
PayPal
No
Wise
No
Zapier
No
Integrations
Amazon Transcribe
Yes
CleverX
No
Dropbox
Yes
Google Cloud Platform
Yes
Microsoft 365
Yes
Ouriginal
Yes
PayPal
Yes
Wise
Yes
Zapier
Yes
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Pricing Details
€90 per credit
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Lookback
Founded
2013
Country
United States
Website
lookback.io
Vendor Details
Company Name
PingPong
Founded
2017
Country
United Kingdom
Website
www.hellopingpong.com
Product Features
Usability Testing
A/B Testing
No
Annotations
No
Audience Targeting
No
Heatmaps
No
Impression Testing
No
Mobile Testing
No
Moderated Usability Testing
No
Prototype Testing
No
Quantitative Metrics
No
Remote User Testing
No
Reporting / Analytics
No
Surveys and Feeback
No
Video Recording / Transcription
No
UX
Animation
No
For Mobile
No
For Websites
No
Heatmaps
No
Prototyping
No
Screen Activity Recording
Yes
Unmoderated Testing
Yes
Usability Testing
Yes
User Journeys
No
User Research
Yes