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Description
Softlink has created innovative solutions such as Logi-Sys, Logi-Sys Pro, Live Impex, and Visual Impex, aiming to streamline operations throughout the supply chain for the logistics and freight forwarding sector. The software designed for freight forwarding manages various aspects including sales, marketing, finance, and intricate tax compliance for both domestic and international logistics firms. Softlink has consistently demonstrated a proactive approach by introducing cutting-edge freight forwarding technology ahead of market trends, enabling clients to maintain a competitive edge. In response to the challenges posed by the COVID-19 lockdown and the shift to remote work, Softlink enhanced its offerings with features like an Advanced Workflow Engine, an Internal Messaging System, Digital or E-Signatures on Invoices, Employee Visibility & Monitoring, and a Digital Approval Mechanism, which significantly supported customers in ensuring the continuity of their operations from home. By staying ahead of industry needs, Softlink not only addresses immediate challenges but also positions its clients for future success.
Description
TIO serves as an intelligent operating system specifically designed for freight forwarders, seamlessly linking your email inbox with your Transportation Management System (TMS) to manage the coordination process: it interprets incoming shipment emails, associates messages with active jobs, and populates TMS records for your team's approval.
TIO efficiently manages each phase of the shipping process, which includes activities such as requesting quotes before booking, authorizing bookings, extracting pre-alerts, staging ISF 10+2, monitoring risks for late freight and detention, dispatching trucks, drafting arrival notices, routing customs documents, matching invoices to rates, and closing lots.
Every record created in the TMS receives a thorough review and must be approved by a designated team member prior to TIO making any entries, ensuring that there are no automatic submissions.
The system is compatible with platforms such as CargoWise, Magaya, Descartes, GoFreight, and any TMS that supports REST or SOAP APIs, and typically, installation can be completed in less than a week for most freight forwarders.
Freight forwarders generally process between 80 to 200 shipments each month, and the manual tasks involved in coordinating between the inbox and TMS—such as reading emails, routing information, re-entering data, and following up—typically take around 8 to 12 minutes for each shipment.
By automating these repetitive tasks, TIO significantly reduces the time spent on manual coordination, allowing teams to focus on more strategic activities.
API Access
Has API
No
API Access
Has API
Yes
Integrations
CargoWise
No
EFT-eCargo
No
GoFreight
No
Magaya CRM
No
Mapal Culture Suite
Yes
eFreight Suite
No
Integrations
CargoWise
Yes
EFT-eCargo
Yes
GoFreight
Yes
Magaya CRM
Yes
Mapal Culture Suite
No
eFreight Suite
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact for pricing
Pricing is based on shipment volume and team size.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Softlink Global
Founded
1992
Country
India
Website
www.softlinkglobal.com
Vendor Details
Company Name
TIOCORE
Founded
2026
Country
United States
Website
tiocore.com
Product Features
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
Yes
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
