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Description
LiveBank stands out as an innovative fintech solution that bridges the divide between cost-efficient self-service online banking and branches that excel in providing insightful advice and high conversion rates. It serves as an omnichannel platform enabling instant, secure interactions through various channels, including chat, video, audio, and social media, thereby enhancing remote advisory processes. With a suite of features such as collaboration, communication, routing, and recording, users can craft a unique experience that maximizes the benefits of an omnichannel approach. This virtual branch empowers banks to connect with customers through dynamic offers and real-time support via Video and Voice Calls, Live Chat, Co-Browsing, Screen Sharing, Secure File Exchange, Digital Document Signing, Digital Onboarding (eKYC), Biometrics, and numerous other functionalities. Notably, it is the first platform to incorporate built-in support for a bank's sales and operational workflows, facilitating cross-selling and up-selling through personalized offer presentations. Furthermore, LiveBank's capabilities ensure that financial institutions can effectively meet the diverse needs of their clients while enhancing customer satisfaction and loyalty.
Description
MAVOCO’s Connectivity Management Platform (CMP) stands out as the premier carrier-grade solution designed for connectivity service providers aiming to deliver IoT connectivity services in a competitive and lucrative manner. With the automation of all workflows essential for mobile network operators (MNOs) to develop, implement, and profit from IoT connectivity services, MAVOCO CMP transforms operational efficiency. Our comprehensive BSS stack is tailored to cater to the low ARPU/high-volume dynamics typical of the IoT sector, ensuring an optimized cost structure. The platform's multitenancy and overlay functionalities facilitate seamless interoperability among MNOs, allowing for network switching across various countries, which is especially beneficial for MNO groups and alliance partners seeking cost-effective solutions. Connectivity service providers, resellers, and enterprises can utilize a self-care interface for SIM ordering, activation, and a fully automated lifecycle management process. Additionally, real-time monitoring, alerting, and proactive maintenance contribute to significant reductions in operational expenses. Furthermore, enhanced self-care diagnostics and troubleshooting capabilities minimize customer support inquiries, ultimately leading to heightened customer satisfaction and loyalty. This comprehensive approach positions MAVOCO as a leader in the evolving IoT connectivity landscape.
API Access
Has API
API Access
Has API
Integrations
Kasisto KAI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LiveBank
Country
Poland
Website
livebank24.com
Vendor Details
Company Name
Mavoco
Country
Austria
Website
mavoco.com/for-csps/
Product Features
Online Banking
Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring