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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

LitCommerce serves as a cloud-based multichannel commerce solution tailored for online sellers and retailers. This platform integrates with existing ecommerce stores, marketplace accounts, or product files, enabling users to effortlessly create and publish listings, perform bulk edits on product data, and synchronize crucial aspects like inventory, pricing, orders, and specific product information from a centralized interface. With the aid of channel-specific templates and guidelines, users can modify their catalog details to meet the unique requirements of various marketplaces. Additionally, the system streamlines order management and sales reporting, facilitating the smooth operation of daily business activities. LitCommerce effectively connects various storefronts, such as Shopify, WooCommerce, Wix, and BigCommerce, with popular marketplaces like Amazon, eBay, Etsy, Walmart, and TikTok Shop. It also includes a specialized product-feed management tool aimed at optimizing advertising and comparison-shopping channels. Ultimately, LitCommerce is crafted for sellers and ecommerce enterprises that oversee products across a multitude of stores and online sales platforms, making it an invaluable asset in today's competitive marketplace landscape.

Description

Take Charge of Your Inbox. Are you feeling overwhelmed by the influx of customer emails? Streamline your inbox to enhance response rates on platforms like eBay, Amazon, and Shopify. Accelerate Your eCommerce Growth with Rapid Responses. The secret to boosting sales lies in satisfied customers combined with 5-star reviews, leading to stronger marketplace connections. Organize. Everything necessary to centralize and manage customer emails across various marketplaces and stores is at your fingertips. Automate. Lighten your workload through automated organization, auto-responders, auto-assign features, and setting SLA priorities. Communicate. Quickly and effectively reply to inquiries using email templates and having immediate access to order details. Reporting. Keep track of performance metrics to refine your customer support approach for your stores and teams. Returns / Refunds. Seamlessly handle Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Enjoy integration with a wide range of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a cohesive customer service experience across all channels. This comprehensive solution empowers you to elevate your customer interactions while making your eCommerce operations more efficient than ever.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
BigCommerce Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
Cdiscount No 
Etsy Yes 
Faire Yes 
Gmail No 
Google Shopping Yes 
Linnworks No 
ReverbNation Yes 
ShipStation Yes 
Temu Yes 
TikTok Shop Yes 
Walmart Yes 
Wix Yes 

Integrations

Amazon Yes 
BigCommerce Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 
Cdiscount Yes 
Etsy No 
Faire No 
Gmail Yes 
Google Shopping No 
Linnworks Yes 
ReverbNation No 
ShipStation No 
Temu No 
TikTok Shop No 
Walmart No 
Wix No 

Pricing Details

$29/month
The multichannel listing plan starts at $29/month for 1,000 listings and 3 connected channels, with unlimited orders and 15-minute inventory, price, and order-import sync. Pricing scales with listings and channels. Annual billing is discounted 20% and requires a one-year commitment; monthly plans can be canceled at the end of the billing period. No setup fee. The listing tool includes a 7-day free trial and has no permanent free plan. A separate product-feed tool has a free plan that includes up to 2 feeds.
Free Trial Yes 
Free Version No 

Pricing Details

$33 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LitGroup

Founded

2021

Country

Vietnam

Website

litcommerce.com

Vendor Details

Company Name

Replyco

Founded

2019

Country

United Kingdom

Website

replyco.com

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant Yes 
Workflow Management Yes 

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager Yes 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker No 
Whitelisting / Blacklisting No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Alternatives

No Alternatives

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