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Average Ratings 0 Ratings
Description
Linkence serves as a secure AI copilot platform designed to enhance organizational efficiency by integrating smart search, AI agents, and knowledge management into a single workspace. Functioning as a Chief of Operations for contemporary teams, it seamlessly links with existing tools such as Gmail, Outlook, Slack, Microsoft Teams, Notion, Google Drive, OneDrive, SharePoint, Jira, Confluence, GitHub, Salesforce, HubSpot, Zendesk, and several others. The Workspace AI acts as an operational lead within the organization, handling tasks such as producing recurring reports, identifying obstacles, drafting various documents, creating Excel exports, responding to inquiries based on actual company data, and carrying out authorized actions across different business platforms. Additionally, the Customer Support AI operates as an AI lead for incoming communications, efficiently managing each message, crafting tailored responses via email and WhatsApp based on established policies and ticket information, and ensuring that sensitive issues are escalated to human representatives when necessary. By combining these functionalities, Linkence not only streamlines operations but also fosters improved collaboration across all teams.
Description
OpenText Knowledge Discovery is an AI-powered knowledge management platform for discovering, analyzing, classifying, and enriching information across enterprise content repositories. It helps organizations turn unstructured documents and rich media into searchable and actionable knowledge for employees, business processes, compliance programs, and AI applications. Users can search, categorize, visualize, and review documents and media located across connected enterprise systems. AI capabilities include entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. The platform enriches content metadata to label, categorize, protect, and provide additional context around existing information assets. These capabilities can help organizations prepare enterprise content for GenAI by making relevant information easier for AI systems to discover and use accurately. OpenText Knowledge Discovery supports more than 160 repository and application connectors and more than 2,300 content types. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, and Confluence. Organizations can use the platform for knowledge discovery, investigations, risk management, compliance, AI readiness, intelligent processes, and extracting additional value from existing content management environments.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Confluence
Yes
GitHub
Yes
Gmail
Yes
Google Drive
Yes
HubSpot CRM
Yes
Jira
Yes
Microsoft Azure
No
Microsoft OneDrive
Yes
Integrations
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Confluence
No
GitHub
No
Gmail
No
Google Drive
No
HubSpot CRM
No
Jira
No
Microsoft Azure
Yes
Microsoft OneDrive
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Linkence
Country
United States
Website
linkence.ai/
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/knowledge-discovery
Product Features
Product Features
Enterprise Search
AI / Machine Learning
No
Faceted Search / Filtering
No
Full Text Search
No
Fuzzy Search
No
Indexing
No
Text Analytics
No
eDiscovery
No