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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

LinkShadow Network Detection and Response NDR ingests traffic and uses machine-learning to detect malicious activities and to understand security threats and exposure. It can detect known attack behaviors and recognize what is normal for any organization. It flags unusual network activity that could indicate an attack. LinkShadow NDR can respond to malicious activity using third-party integration, such as firewall, Endpoint Detection and Response, Network Access Control, etc. NDR solutions analyze the network traffic in order to detect malicious activities inside the perimeter, otherwise known as the "east-west corridor", and support intelligent threat detection. NDR solutions passively capture communications over a network mirror port and use advanced techniques such as behavioral analytics and machine-learning to identify known and unidentified attack patterns.

Description

Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Rekognition

Integrations

Amazon Rekognition

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LinkShadow

Founded

2016

Country

United States

Website

www.linkshadow.com

Vendor Details

Company Name

Trendzact

Country

United States

Website

trendzact.com/platform/

Product Features

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

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