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support

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Description

The LigoLab LIS & RCM Laboratory Operating Platform™, a comprehensive enterprise-grade platform, includes modules for AP and CP, MDx and RCM. It also supports Direct-to-Consumer. This allows laboratories to be more competitive in the marketplace, scale up their operations and become more profitable. The RCM module integrates with the LIS and automates ICD/CPT coding. The billing process begins at order inception and includes verification, eligibility and scrubbing components. This increases claim submissions and revenue and decreases claim denials. TestDirectly is a portal for patient engagement that allows labs and collection facilities scale collection, testing, reporting, and reporting workflows. This reduces friction and eliminates errors that can be caused by manual labor and paper forms.

Description

MediaLab's Intelligent Quality Engine (IQE) solution is designed to deliver powerful automation for laboratory non-conforming event management processes. IQE eliminates the need for paper-based, manual investigation and CAPA processes while reducing cost and supporting the quality improvement program. IQE helps your laboratory follow corrective and preventive action standards as outlined by CAP, joint commission, ISO, and other accrediting bodies. You'll benefit from a streamlined approach that supports your regulatory compliance. Start by using our online form templates, or create your own. Allow employees to create events as problems arise. MediaLab will route your event through each phase of the event management lifecycle, from initial event description to risk analysis, closure, and change effectiveness evaluations. Your current processes and forms work beautifully in IQE.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MediaLab Document Control No 

Integrations

MediaLab Document Control Yes 

Pricing Details

Volume-based pricing model with no large upfront capital investment needed.
Free Trial No 
Free Version No 

Pricing Details

Pricing is an annual subscription based on the number of seats. Request a quote to get an accurate price estimation!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LigoLab

Founded

2006

Country

United States

Website

www.ligolab.com

Vendor Details

Company Name

MediaLab

Founded

1995

Country

United States

Website

www.medialab.com/iqe-for-laboratories

Product Features

LIMS

Audit Trail Yes 
Certificates of Analysis No 
Data Import / Export Yes 
Electronic Laboratory Notebook No 
Inventory Management Yes 
Lab Instrument Interface Yes 
Reporting & Statistics Yes 
Sample Tracking Yes 
Specification Management Yes 
Workflow Management Yes 

Medical Lab

Audit Trail Yes 
Data Analysis Auditing Yes 
Data Security Yes 
EMR Interface Yes 
Fax Management Yes 
Lab Instrument Interface Yes 
Multi-Location Printing Yes 
Online Instrumentation Yes 
Physician Test Panels Yes 
Procedure-Based Billing Yes 
Sample Tracking Yes 

Revenue Cycle Management

Accounts Receivable Yes 
Claims Management Yes 
Collections Management Yes 
EHR/EMR Integration Yes 
For Healthcare Yes 
ICD-10 Compliance Yes 
Insurance Verification Yes 
Medical Billing Yes 
Patient Portal Yes 
Patient Registration Yes 
Patient Scheduling Yes 
Payment Processing Yes 

Product Features

CAPA

Audit Management Yes 
CAPA Planning Yes 
Change Management Yes 
Complaint Management Yes 
Incident Management Yes 
Nonconformance Tracking Yes 
Quality Control Yes 
Risk Management Yes 
Root Cause Analysis Yes 
Training Management Yes 

LIMS

Audit Trail Yes 
Certificates of Analysis Yes 
Data Import / Export Yes 
Electronic Laboratory Notebook No 
Inventory Management No 
Lab Instrument Interface Yes 
Reporting & Statistics Yes 
Sample Tracking Yes 
Specification Management No 
Workflow Management Yes 

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