Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Librestream provides cutting-edge digital assistant solutions for industries, utilizing artificial intelligence to enhance both workforce productivity and operational effectiveness. Their offerings, such as the Onsight NOW and Remote Expert tools, empower organizations to deliver immediate remote support, work instructions, and visual guidance to field service personnel. This approach minimizes downtime and boosts first-time fix rates by facilitating instant connections between workers and experts through secure video communication. With an emphasis on safeguarding organizational knowledge and fostering effective collaboration, Librestream assists sectors like manufacturing, oil and gas, and aerospace in optimizing their maintenance, training, and troubleshooting workflows in real-time. By streamlining these processes, Librestream not only enhances efficiency but also drives innovation across various industries.
Description
ResolveGrid is a field service intelligence platform that combines agentic AI, computer vision, real-time video, human expertise, and workflow automation for complex equipment service. The platform helps technicians work through disconnected tools, outdated documentation, and fragmented support processes by delivering the right next step in context. ResolveGrid provides AI-guided recommendations based on enterprise knowledge, technician inputs, and live workflow data. Its computer vision and visual support capabilities help technicians inspect, troubleshoot, and collaborate remotely with greater accuracy. The platform also captures expertise, structures best practices, supports training, and continuously improves how service teams solve problems in the field. Remote expert workflows allow technicians to escalate issues in one click while preserving workflow history, visual context, and AI-guided steps. ResolveGrid is designed to reduce dispatches, increase first-time fix rates, reduce service time, and improve remote resolution. It supports outcomes such as avoiding unnecessary truck rolls, resolving more issues without going onsite, fixing issues correctly the first time, and accelerating time to resolution. By combining agentic AI guidance, visual intelligence, remote expert support, connected knowledge, training, and service workflow execution, ResolveGrid helps enterprise field service teams operate more efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
SAP Store
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact Us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Librestream Technologies
Founded
2003
Country
Canada
Website
librestream.com
Vendor Details
Company Name
ResolveGrid
Founded
2026
Country
United States
Website
resolvegrid.ai/
Product Features
Augmented Reality
3D Objects
Yes
3D Product Visualization
No
Application Development
No
Content Creation
Yes
Cross-Device Publishing
No
Drag & Drop
Yes
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
Yes
Virtual Reality
No
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
No
Virtual Reality
No
Computer Vision
Blob Detection & Analysis
No
Building Tools
No
Image Processing
No
Multiple Image Type Support
No
Reporting / Analytics Integration
No
Smart Camera Integration
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No