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Average Ratings 0 Ratings

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features
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support

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Write a Review

Description

Lettertrace is a platform designed for open-source AI visibility monitoring that tracks the frequency with which AI models like Claude, ChatGPT, Gemini, and Google AI Overviews mention and endorse specific brands. Users input the topics their customers frequently inquire about, and the platform efficiently creates diverse natural prompts to observe how AI assistants respond to these queries. Each monitoring session generates valuable data points, enabling teams to assess visibility, prominence, sentiment, and share of voice related to various topics and models over time. Additionally, competitor analysis reveals how often competing brands are referenced, which entities are recommended by AI, and how a particular brand stacks up against its rivals. The generated reports transform raw AI responses into essential metrics that AEO and GEO teams rely on, such as brand visibility, share of voice, sentiment analysis, recommendations, and competitive standings. By offering scheduled monitoring options on a daily or weekly basis, the platform helps create actionable trend lines, while its multi-model analysis capability allows for a side-by-side comparison of results from different AI answer engines, providing a comprehensive view of brand performance. This multifaceted approach equips brands with the insights necessary to refine their strategies in an increasingly competitive marketplace.

Description

Sentiment Search focuses on delivering valuable review insights for various dining establishments, including restaurants, cafes, pubs, and cloud kitchens. Our service equips marketing, operations, and guest experience teams with advanced customer sentiment insights sourced from review sites, social media platforms, and internal feedback mechanisms. These specialized metrics tailored for the industry enable businesses to assess every facet of their operations in comparison to competitors, identify areas of improvement, and ultimately enhance their online ratings. Additionally, we provide senior management with a comprehensive overview of their brand's performance and highlight underperforming locations. With our tools, businesses can also observe industry-specific trends and monitor shifts in customer sentiment following changes in staff, menu offerings, and renovations. Furthermore, we enable benchmarking of sentiment both at individual locations and for the brand as a whole against industry rivals, thus fostering informed decision-making and strategic planning.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChatGPT Yes 
Claude Yes 
Gemini Yes 
Google AI Overviews Yes 

Integrations

ChatGPT No 
Claude No 
Gemini No 
Google AI Overviews No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Lettertrace

Country

United States

Website

lettertrace.com

Vendor Details

Company Name

Sentiment Search

Founded

2019

Country

United Kingdom

Website

www.sentimentsearch.com

Product Features

Marketing Analytics

A/B Testing No 
Campaign Management No 
Channel Attribution No 
Customer Journey Mapping No 
Dashboard No 
Performance Metrics No 
Predictive Analytics No 
ROI Tracking No 
Social Media Metrics No 
Website Analytics No 

Alternatives

Alternatives