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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Your training needs can be met from rapid development to adaptive learning. Create amazing eLearning Capture your screen & webcam. Next, edit with ease. Preview Responsive Learning on Any Mobile Device. Engage learners with behavior-based, personalized interactivity. Easy PowerPoint slide. Upload course transitions, text, images, and animation. Audio editing is also easy! Include Every Learner with Accessible and WCAG/Section 508-Compliant Content. Lectora is the choice of the world's most important organizations, including all five branches of the military and the U.S government. Every learner deserves a rewarding experience, especially with an aging population. You can review and approve projects for every screen without picking up a device. It's never been easier to gather feedback! ReviewLink is part of Lectora. This allows stakeholders and subject matter specialists to provide comments throughout your course. This means that revisions are less frequent and approvals are quicker.

Description

ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Synthesia Yes 
The Rockstar Learning Platform Yes 
The Training Arcade Yes 
Watershed Yes 

Integrations

Synthesia No 
The Rockstar Learning Platform No 
The Training Arcade No 
Watershed No 

Pricing Details

$1299 per year
Free Trial Yes 
Free Version No 

Pricing Details

$2990.00/year
Price is for up to 20 users.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ELB Learning

Founded

2009

Country

United States

Website

www.elblearning.com

Vendor Details

Company Name

ServiceSkills

Country

United States

Website

www.serviceskills.com

Product Features

Course Authoring

Content Import / Export No 
Course Publishing No 
Gamification Yes 
Instructor-Led Courses No 
Interactive Content Yes 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding Yes 
Template Management Yes 
Test / Quiz Creation Yes 
Video Management No 

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS No 
Certification Management No 
Corporate / Business No 
Learner Portal No 
Mobile Learning Yes 
Simulation No 
Synchronous Learning Yes 
Training Companies No 
eCommerce No 

Product Features

Course Authoring

Content Import / Export No 
Course Publishing No 
Gamification No 
Instructor-Led Courses No 
Interactive Content No 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding No 
Template Management No 
Test / Quiz Creation No 
Video Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business No 
Learner Portal No 
Mobile Learning No 
Simulation No 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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