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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Leapility serves as an advanced operating system for AI agents, enabling users to articulate their specialized knowledge and systematic processes using natural language, which is subsequently converted into practical and reusable "playbooks" as well as intelligent AI agents capable of performing tasks, managing workflows, and making decisions. This platform empowers users to document their expertise, refine and enhance step-by-step procedures, automate these workflows, and continuously improve them in real-time, thus minimizing repetitive tasks and allowing more time for strategic or creative endeavors. Furthermore, it facilitates the construction of a multimodal knowledge repository, features a narrative workflow editor to clearly delineate work processes, and enables the scaling of expertise by incorporating playbooks into AI agents that embody the user's specific standards and methods. In addition to these capabilities, Leapility provides a marketplace where users can share or sell their AI agents, allowing experts to capitalize on their knowledge while clients benefit from tried-and-true automated solutions that enhance efficiency and productivity. This innovative approach not only streamlines workflows but also fosters a collaborative environment where knowledge can be easily shared and monetized.

Description

At its core, Process Shepherd's decision tree and agent scripting features provide agents with systematic, step-by-step guidance through complex workflows, with the added capabilities of integration with external services such as CRM or helpdesk systems. The main goal of this platform is to enhance workflows, fortify compliance, and boost efficiency across contact centers and help desks. Process Shepherd unfolds workflows into a sequence of steps or questions, navigated one step at a time by agents. This method of partitioned guidance eases the intricacy of managing complex tasks, reducing both the training duration for newcomers and the average time needed for each interaction. Reduce Agent Onboarding Time by 80% Trim Ramp Time by 40% Decrease Average Handling by 30%

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall No 
Freshdesk No 
Genesys Cloud CX No 
Salesforce No 
Zendesk No 
Zoho CRM No 

Integrations

Aircall Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
Salesforce Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

$20 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$20
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Leapility

Country

United States

Website

www.leapility.com

Vendor Details

Company Name

Process Shepherd

Founded

2022

Country

United States

Website

www.processshepherd.com

Product Features

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

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