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features
design
support

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Description

Laya AI represents a family of open source, non-autoregressive decision models focused on rapid, structured decision-making rather than generating free-form text. It processes a given state along with structured inquiries in a single pass, producing outputs that can be directly utilized by application code. The system encompasses three types of decisions: choice, which identifies among predefined options and yields probabilities; score, which assesses an input based on a ranked scale like urgency or severity; and noul, which estimates the likelihood of a proposition's truthfulness. Tailored for a variety of tasks, Laya can efficiently handle agent and model routing, support ticket triage, and risk assessment, among other applications. Its capabilities include directing requests to the appropriate department, evaluating urgency levels, identifying potential refund or churn indicators, and recognizing policy violations or abuse scenarios. Furthermore, it has the ability to escalate ambiguous situations to more advanced models or human reviewers for additional scrutiny. Ultimately, Laya AI stands out for its versatility and efficiency in decision-making processes across diverse operational needs.

Description

A tailored neural network has been developed to efficiently triage reported online content. For an extended period, social media platforms have depended on users to flag abusive behavior, hate speech, and various forms of online harm. These reports are forwarded to moderation teams that assess each one on a case-by-case basis. Many platforms encounter an overwhelming number of reports daily, with a significant portion being resolved without any further action. However, reports that involve urgent matters—such as threats of suicide, violent acts, terrorism, or child exploitation—run the risk of being overlooked or not addressed promptly. This delay can lead to serious legal repercussions as well. Under the German law known as NetzDG, social media platforms are obligated to eliminate reported hate speech and unlawful content within a 24-hour timeframe, or they could incur fines reaching up to 50 million euros. As similar regulations regarding reported content are emerging in countries like France, Australia, and the UK, the need for effective moderation techniques is becoming increasingly critical. With Two Hat’s Predictive Moderation product, platforms have the capability to develop a specialized AI model that learns from the consistent decisions made by their moderation teams, thereby improving response times and accuracy in handling urgent reports. This innovation not only enhances user safety but also helps platforms navigate the complex landscape of legal compliance effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Hugging Face Yes 
Node.js Yes 
ONNX Yes 
PyPI Yes 
Python Yes 

Integrations

GitHub No 
Hugging Face No 
Node.js No 
ONNX No 
PyPI No 
Python No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Laya AI

Founded

2020

Country

India

Website

laya-ai.com

Vendor Details

Company Name

Two Hat

Founded

2012

Country

Canada

Website

www.twohat.com/predictive-moderation-template/

Product Features

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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