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Description

Laudvi is a specialized reputation management tool tailored for locally owned businesses. It streamlines the process of requesting customer reviews, gathering direct feedback, and following up with clients, all without burdening owners with additional tasks. After completing a service or interaction, businesses can easily send out review requests, allowing customers to engage in a straightforward feedback process with the chance to leave a public review on Google. By integrating review requests into their daily operations, Laudvi assists owners in consistently collecting valuable customer insights while highlighting areas that may require improvement. This software is particularly beneficial for local service providers, such as HVAC technicians, plumbers, electricians, flooring specialists, and various other owner-operated enterprises. Ultimately, Laudvi’s mission is clear: to enhance the visibility of reputable local businesses by showcasing their excellent work to a broader audience. As a result, these businesses can thrive and maintain a positive presence in their communities.

Description

Effortlessly generate SMS and Email requests for reviews or surveys while implementing intelligent drip campaigns to boost the quantity of customer feedback and reviews. Simplify the process for satisfied customers to submit their reviews by initially assessing their sentiments. Provide dissatisfied customers with a streamlined method to share their feedback directly, thereby preventing negative reviews from being posted publicly. Through your tailored review requests, customers can submit their feedback on platforms you designate, such as Facebook, Google, Yelp, or any site you choose to include. Classify your clientele into satisfied and dissatisfied groups. Quickly direct happy customers to your review platforms, while also gathering direct feedback from those who are unhappy, which helps mitigate negative reviews. Integrate TrueReview with your preferred CRM software, and enjoy the ease of having the application automatically dispatch review requests to your customers or create new contacts on your contacts page whenever specific actions occur, such as finishing a job, closing a ticket, receiving payment for a service, or any other trigger you define in your CRM system. This seamless integration ensures that you maintain a consistent flow of customer engagement and feedback.